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Vialto Partners
Ops / SRE Support Engineer – VLabs - Manager
Vialto Partners
Bengaluru•Hybrid•10-13 Yrs•Jun 17
Job description
Hybrid
Overview
Company Description
Responsibilities
- Vialto Partners is a market leader in Global Mobility Services. Our purpose is to “Connect the World.” We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.
- Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.
- Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 8,000 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.
- About Vialto Labs (VLabs)
- About the Role
- We are seeking an experienced AI Architect to lead the design, development, and governance of enterprise-grade AI and AIOps solutions across cloud-native environments. This role will define the architecture for Generative AI, agentic systems, and intelligent operations platforms on Microsoft Azure, ensuring scalability, reliability, security, and responsible AI adoption.
- Define end-to-end architecture for Generative AI, agentic systems, and AIOps platforms
- Design scalable, secure, and resilient AI systems across cloud and hybrid environments
- Establish reference architectures, design patterns, and best practices for AI systems
- Architect multi-agent systems, orchestration workflows, and tool integration frameworks
- Define patterns for RAG, retrieval pipelines, and knowledge integration
- Design evaluation frameworks, guardrails, and Responsible AI controls
- Guide implementation of agent frameworks and workflow orchestration
- Design patterns for implementation with Agentic Harness
- Architect intelligent operations platforms leveraging logs, metrics, traces, and events
- Define strategies for anomaly detection, alert correlation, and automated remediation
- Establish observability standards using Open Telemetry (OTEL) and modern monitoring tools like Tempo, Loki, Prometheus, Grafana, etc.
- Lead architecture for AI solutions on Microsoft Azure
- Design cloud-native systems using containers (Docker, Kubernetes)
- Define data architecture across PostgreSQL, Cosmos DB, SQL Server, and telemetry pipelines
- Guide teams on backend architecture using Python and FastAPI
- Define CI/CD, DevOps, and automation strategies using ADO and GitHub
- Establish standards for testing, evaluation, and performance optimization of AI systems
- Define enterprise standards for AI security, privacy, and compliance
- Implement Responsible AI practices including:
- Prompt safety
- Data protection
- Access control
- Model governance
- Ensure auditability and reliability of AI-driven systems
Qualifications
- 10+ years of experience in software engineering, cloud architecture, or platform engineering
- 3+ years designing and delivering AI/ML or GenAI systems in production
- Strong expertise in Python and backend system design
- Deep understanding of:
- Distributed systems
- Cloud-native architecture
- Observability and SRE principles
- Strong experience with APIs, service design, and system integration
- Strong understanding of AIOps, telemetry pipelines, and operational intelligence
- Expertise in secure AI system design and governance
- Azure AI services, Azure Monitor, and observability platforms
- Open Telemetry instrumentation, Tempo, Grafana,
- Evals with Arize Phoenix
- RAG, vector databases, and retrieval systems
- Multi-agent systems and advanced orchestration
- Familiarity with:
- MCP, tool calling, plugins, and reusable agent capabilities
- OCR, document intelligence, and unstructured data processing
- Exposure to GenAI-assisted development workflows