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Zensar Technologies
SRE (AWS or Azure)
Zensar Technologies
Pune•On-site•Jun 25
Job description
Overview
Role Overview: The Software Engineer / Site Reliability Engineer (SRE) will play a critical role in driving reliability, scalability, and performance for the Banking Solutions, Payments, and Capital Markets platforms.
Responsibilities
- Design, implement, and operate highly available, resilient, and scalable systems aligned with SRE best practices.
- Define and manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to balance reliability and delivery velocity.
- Build and maintain service health dashboards to provide real-time visibility into platform stability and customer experience.
- Reduce toil through extensive automation of operational workflows, alerts, and remediation activities.
- Design and maintain end-to-end monitoring and observability solutions covering infrastructure, applications, APIs, and user journeys.
- Implement advanced alerting strategies to reduce noise and improve mean time to detect (MTTD) and mean time to resolution (MTTR).
- Leverage metrics, logs, and traces to drive root cause analysis and proactive incident prevention.
- Enable reliability reporting for stakeholders using SLO compliance and service health metrics.
- Lead performance engineering initiatives, including load testing, stress testing, endurance testing, and capacity validation.
- Identify performance bottlenecks across application, middleware, database, and infrastructure layers.
- Conduct capacity planning and performance tuning to support business growth and peak traffic scenarios.
- Partner with development and QA teams to embed performance testing into CI/CD pipelines.
- Lead and participate in incident response activities, including triage, mitigation, recovery, and post-incident reviews.
- Drive blameless post-mortems and ensure corrective actions are tracked to completion.
- Participate in on-call rotations, providing 24x7 support for critical production systems.
- Continuously improve operational readiness and resilience.
- Design and manage deployment pipelines, configuration management, and environment consistency across lower and production environments.
- Implement Infrastructure as Code (IaC) practices for repeatable and secure cloud provisioning.
- Collaborate with DevOps teams to improve deployment reliability, rollback mechanisms, and release safety.
- Develop and test disaster recovery plans, backup strategies, and failover mechanisms.
- Work closely with Development, QA, DevOps, Security, and Product teams to align on reliability and performance goals.
- Ensure platforms meet security, compliance, and regulatory requirements common in financial services.
- Act as a reliability and performance advocate throughout the SDLC.
- Design, implement, and operate highly available, resilient, and scalable systems aligned with SRE best practices.
- Define
Qualifications
- Strong experience in Core SRE practices, including reliability engineering, incident management, and automation.
- Proven hands-on experience in Performance Engineering / Performance Testing for large-scale distributed systems.
- Deep understanding and implementation experience with SLI / SLO / Error Budget frameworks.
- Proficiency in cloud platforms (AWS, Azure, or Google Cloud).
- Hands-on experience with containerization and orchestration (Docker, Kubernetes).
- Strong background in monitoring, observability, and logging tools such as Prometheus, Grafana, Datadog, Splunk, ELK Stack.
- Proficiency in scripting and automation using Python, Bash, Terraform, Ansible.
- Strong troubleshooting skills across application, infrastructure, and network layers.
- Ownership mindset with accountability for service reliability and customer outcomes.
- Excellent communication, collaboration, and stakeholder management skills. Role Overview: