Vegapay

SRE

Vegapay

Bengaluru•On-site•2-5 Yrs•3 hours ago

Job description

SREProduction SupportReliability Engineering

Overview

We are looking for a proactive and detail-oriented Site Reliability Engineer (SRE) to ensure the reliability, availability, and performance of Vegapay's production systems. The ideal candidate will be responsible for monitoring applications and infrastructure, managing production alerts, overseeing critical end-of-day processing and driving incident resolution through effective triage and escalation.

Responsibilities

Monitor application health checks and ensure high system availability
Monitor infrastructure health, including servers, databases, network components, and cloud resources
Continuously track Grafana dashboards to identify performance bottlenecks, traffic spikes, and production anomalies
Monitor and manage end-of-day (EOD) batch processing jobs, scheduled tasks, and cron executions
Monitor end-of-day reporting jobs and ensure timely completion of core system and operational reports
Review, acknowledge, and respond to production alerts across monitoring platforms
Create, manage, and track incidents through closure, ensuring adherence to defined SLAs
Perform initial triage, coordinate with engineering teams, and follow the escalation matrix for issue resolution
Maintain incident logs, post-incident documentation, and operational runbooks
Participate in on-call rotations and support critical production activities when required
Identify opportunities for automation and operational efficiency improvements

Qualifications

2+ years of experience in Site Reliability Engineering, Production Support, DevOps, or Infrastructure Operations
Hands-on experience with monitoring and observability tools such as Grafana, Prometheus, CloudWatch, or similar platforms
Familiarity with cloud platforms such as AWS, Azure, or GCP
Experience monitoring scheduled jobs, batch processing systems, and cron-based workflows
Knowledge of incident management processes and production support best practices
Ability to work in a fast-paced, high-availability production environment

Browse Jobs

Top MatchesTop Job Matches

SRE

Job description

Overview

Responsibilities

Qualifications