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Caterpillar
Senior SRE Engineer-Production Support
Caterpillar
Chennai•On-site•8-11 Yrs•Jun 29
Job description
Overview
Technology, Digital and Data
Responsibilities
- Work closely with developers to identify and fix bugs and performance bottlenecks in the application code
- Knowledge of the decision-making process and associated tools and techniques, ability to accurately analyse situations and reach productive decisions based on informed judgement.
- 8+ years prior experience in SRE / Production Support
- Knowledge of CI/CD solution on any platform with prior experience is must.
- Expert knowledge of Infrastructure components. (E.g., routers, load balancers, cloud products, container systems, compute, storage, and networks).
- Expertise in tools like Prometheus, Grafana, AppDynamics, CloudWatch, and Thousand Eyes for system health monitoring and alerting
- Expertise with configuration Management tools like Ansible/Puppet/Chef/PowerShell or Terraform.
Qualifications
- Bachelor’s degree, preferably in Computer Science, Software Engineering, or any other Engineering field.
- 10+ years with AWS, DevOps with Production Support / SRE expertise.
- ITIL Foundation V3 certification added advantage plus knowledge and process in ITSM, ITIL is a must
- Precision in monitoring, alerting, and writing reliable code and continuous Improvement
- A mindset geared toward reducing toil, automating repetitive tasks, and improving system reliability
- Knowledge on Azure Cloud an added advantage.
- Expertise in ELK Monitoring Tool that ensure Open-Source IT monitoring, network monitoring, server and applications monitoring is an added advantage.
- Understanding of Restful API, Apigee or any other API Gateway will be plus.
- Expertise with Git, Bitbucket, Jira, Jenkins, Sonar, Splunk, Maven, AIM and/ or Continuous Delivery tools.
- Soft Skills & Operational Mindset and Problem Solving & Resilience
- Ability to think critically under pressure and resolve complex issues calmly
- Strong interpersonal skills to work across engineering, product, and operations teams
- Posting Dates:
- July 8, 2026 - July 21, 2026
- Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
- Not ready to apply? Join our Talent Community.