Quantiphi Analytics Solution Pvt Ltd
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Thiruvananthapuram · Remote · 5-8 Yrs · Aug 20
Business consulting · 1001 to 5000 Employees · Marlborough, US
Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of the business. Since its inception in 2013, Quantiphi has solved the toughest and most complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve accelerated and quantiphi-able business results.
Hiring: Engineering
What employees say
+ Well organized company Very professional environment
− I just joined, so i don’t have much experience.
More reviews on the company profile.
Interview experience · Software Engineer
first they take the aptitiude round. which is quite difficult , if you selected for the analyst role then gd will happen continue with 2 technical intervew and the HR .
Average difficulty · Pune · 661 reports
More interview insightsJob description
Overview
Support Lead While technology is the heart of our business, a global and diverse culture is the heart of our success.
Responsibilities
- Lead While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth. If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi! Role: Lead
- Support Engineer Experience Level: 8-15 Years
- Work location: Trivandrum As a Application
- Lead for the Production Engineering (PE) and Service Delivery (SD) stream, you will take ownership of the reliability, scalability, and availability of critical healthcare AI platforms. You will move beyond day-to-day ticket resolution to define the
- Support Strategy, focusing on Site Reliability Engineering (SRE) principles. You will lead a team of engineers, guiding them through complex incident resolutions, orchestrating cloud automation, and bridging the gap between Data Engineering, ML Engineering, and Operations. You will serve as the primary escalation point and technical architect for support operations, ensuring high availability for multi-geography projects. Role & Responsibilities- Technical Leadership & Strategy
- Lead and mentor senior and junior support engineers; conduct code reviews, technical sessions, and manage 24/7 shift rotations.
- Implement SRE best practices by defining and tracking SLOs, SLIs, and Error Budgets . Act as Major Incident Manager and primary escalation point , leading war rooms, RCAs, and corrective actions. Automation & Reliability Engineering Architect and enforce IaC standards using Terraform/CloudFormation to ensure reproducible, self-healing environments.
- Design and maintain monitoring, logging, and alerting systems for proactive issue detection.
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