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DUNNHUMBY IT SERVICES INDIA
Dunnhumby - Site Reliability Engineer - Observability & Monitoring
DUNNHUMBY IT SERVICES INDIA
Gurugram•On-site•3-6 Yrs•2 hours ago
Job description
Overview
We are looking for a Engineer- SRE with experience in observability and monitoring who can help us keep our large, distributed systems reliable, fast, and running smoothly.
Responsibilities
- We are looking for a Engineer- SRE with
- experience in observability and monitoring who can help us keep our large, distributed systems reliable, fast, and running smoothly.
- You will work closely with platform, backend, security, and product teams to ensure our services are stable, easy to monitor, and always available.
- You will use tools like Prometheus, Grafana, Elastic, and New Relic to improve system visibility, manage incidents, and boost overall performance.
- Implement monitoring, logging, and tracing for applications, services, and infrastructure.
- Build dashboards and alerts to monitor system health and performance.
- Support production systems and participate in incident response activities.
- Troubleshoot operational issues using logs, metrics, and system diagnostics.
- Work with engineering teams to onboard services into monitoring platforms.
- Assist in defining alert thresholds and reducing unnecessary alert noise.
- Maintain monitoring configurations and ensure operational documentation is up to date.
- Support post-incident reviews and implement improvements in monitoring coverage.
- Automate routine operational tasks where possible.
- 3 to 5 years of experience in infrastructure operations, monitoring, or Site Reliability Engineering.
Qualifications
- Familiarity with cloud platforms such as GCP or Azure.
- Understanding of APIs, service monitoring, and system logs.
- Strong written and verbal communication skills with the ability to collaborate across teams.
- Exposure to automation or scripting for operational tasks.