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Trianz
SRE Observability with Platform Engineering
Trianz
Chennai•On-site•3 hours ago
Job description
Overview
As an Observability Subject Matter Expert & Engineer at Concierto, you will play a crucial role in defining and building the observability backbone of our multi-tenant AIOps platform.
Qualifications
- Proficiency with relational databases, API design, containerization, and Kubernetes workload management.
- Hands-on experience deploying and operating observability stacks on AWS and/or Azure.
- Understanding of multi-tenant data isolation requirements in observability platforms.
- Define standards for metrics collection, structured logging, distributed tracing, and alerting for cloud and on-premises workloads within Concierto.
- Engineer microservice features in Node.js and/or Python to power alert ingestion, deduplication, correlation, and root-cause analysis.
- Integrate and extend open-source observability stacks like Prometheus, Grafana, OpenTelemetry, Loki, Tempo, and Alertmanager within Kubernetes environments.
- Design and implement alert correlation rules, noise-reduction algorithms, and intelligent routing logic to reduce MTTR for platform customers.
- Define SLIs, SLOs, and error budgets for the platform and build dashboards to surface reliability signals to engineering and customer stakeholders.
- Collaborate with AI/Bedrock engineering to feed observability telemetry into AIOps models for anomaly detection and predictive alerting.
- Evaluate and recommend commercial or open-source tooling additions and lead POC implementations.
- Act as the go-to SME for monitoring gaps, alerting fidelity, or observability integration questions.
- Conduct knowledge-transfer sessions, write technical RFCs, and author platform observability documentation.
- Expert-level knowledge of metrics, logs, and traces.
- Hands-on experience with tools like Prometheus, Grafana, OpenTelemetry, Loki, Tempo, Jaeger, etc.
- Proficiency in alert management tools like Alertmanager, Page