Mastercard
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Pune · On-site · 5-8 Yrs · Aug 12
Financial Transaction Processing · 10000+ Employees · Purchase, US
As a technology company in the global payments business our payments processing network, connects consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories.
Hiring: Engineering
What employees say
+ Good culture and exposure along with work life balance
− Nothing particular bad as such
More reviews on the company profile.
Interview experience · Product Manager
I completed the entire interview loop for a Product Manager role at Mastercard. All technical and managerial rounds went exceptionally well, and the interviewing panel was professional and engaging. Following the final r
Average difficulty · India · 491 reports
More interview insightsJob description
Overview
Lead Site Reliability Engineer
Responsibilities
- Engage in and improve the entire service lifecycle – from design to deployment and operations.
- Analyze ITSM platform activities and provide feedback to development teams on operational gaps and resiliency issues.
- Provide system design consulting, capacity planning, and launch readiness support.
- Monitor and maintain system availability, latency, and health.
- Scale systems through automation and reliability-focused improvements.
- Support and improve the CI/CD pipeline for software promotion, enforcing validation and operational gating.
- Lead DevOps automation initiatives and best practices at Mastercard.
- Drive sustainable incident response and conduct blameless postmortems.
- Take a holistic approach to problem-solving during production incidents, improving Mean Time to Recovery (MTTR).
- Work effectively with a globally distributed team across multiple time zones.
- Share knowledge and mentor junior engineers.
Qualifications
- BS degree in Computer Science or a related technical field (e.g., Physics, Mathematics) or equivalent practical experience.
- Strong foundation in algorithms, data structures, scripting, software design, and pipeline management.
- Systematic problem-solving approach with excellent communication, ownership, and drive.
- Ability to handle high-pressure situations and make decisions with urgency.
- Proficiency in one or more programming languages: C, C++, Java, Python, Go, Perl, or Ruby.
- Strong background in designing and implementing efficient CI/CD flows that get code from development to production with high quality and minimal manual effort.
- Proven track record of working across development, operations, and product teams
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