Zafin
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Software Development · 501 to 1000 Employees · Toronto, Canada
Zafin is a global leader in banking product and pricing solutions, assisting banks in unlocking untapped capabilities within their existing data. We are on a mission to empower banks to achieve increased revenue, enhanced profitability, and elevated customer experiences. Since our launch in 2002, we have consistently invested 25% of our revenues in developing and upgrading our products and their capabilities.
Hiring: Engineering
What employees say
+ Good for learning new technologies and to skill up Good workspace and facilities Safe workplace
− Growth and pay scale is limited. Favourtism is generally seen in this company
More reviews on the company profile.
Interview experience · Cloud Support Engineer
Ghosted on first interview and didn't give any response until next day and then rescheduled it for another day and on that day the panel joined 20 mins late and asked me if u could reschedule and then did the interview a
Average difficulty · India · 29 reports
More interview insightsJob description
Overview
The world's top banks use Zafin's integrated platform to drive transformative customer value.
Responsibilities
- Manage the resolution of complex technical issues involving Zafin's products and Azure cloud environment.
- Design and implement strategic operational enhancements to improve resiliency and system reliability.
- Conduct in-depth Root Cause Analysis (RCA) for high-severity incidents and drive initiatives to reduce error recurrence.
- Optimize cloud infrastructure for high performance, scalability, and cost-effectiveness.
- Provide thought leadership in managing and scaling container orchestration platforms such as AKS and OpenShift.
- Develop and execute automation strategies to streamline operational workflows and incident responses.
- Create and maintain comprehensive documentation of cloud architectures, processes, and incident management strategies.
- Drive strategic initiatives, collaborating with cross-functional teams to achieve organizational objectives.
Qualifications
- Bachelor's degree in computer science, Engineering, or a related field (
- Master's degree preferred).8+ years of
- experience in cloud support, operations, or a related role.Advanced expertise in Microsoft Azure (preferred) or equivalent cloud platforms.Demonstrated
- experience in designing and scaling container orchestration systems like AKS or OpenShift.Proven leadership in managing automated deployment pipelines, including Azure DevOps.
- Mastery in enterprise monitoring platforms (e.g., Azure Insights, Grafana) and predictive analytics tools.Advanced scripting skills with PowerShell, Python, or similar languages.
- experience in incident management and defining SLAs for global production environments.In-depth knowledge of database management, particularly Postgres.Preferred Qualifications Advanced certifications in cloud platforms (e.g., Azure Solutions Architect Expert).
- Comprehensive understanding of security and compliance in cloud environments.
- Soft Skills
- Exceptional analytical and problem-solving abilities.
- Strong leadership and mentoring skills.
- Advanced communication and collaboration capabilities.
- Visionary approach to operational innovation and strategic planning.
- What's in it for you
- Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us Visit our careers site and our openings: zafin.com/careers
- Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
- Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.
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