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Anywhere · Remote · 3-6 Yrs · Just now
Information Technology Support Services · 1001 to 5000 Employees · Geneva, Switzerland
At SITA we lead one of the most exciting and advanced industries in the world. With us, there are no limits for people looking to explore the edges of possibility and beyond. We are the world’s leading specialist in air transport communications and information technology. Around the world, nearly every passenger flight relies on SITA technology, and almost every airport and airline does business with us.
What employees say
+ Hire and fire company with old leadership
− Hire and fire company with old leadership, do not join
More reviews on the company profile.
Interview experience · Operations Specialist
Everything was easy, asked about previous work. Shared information about the job role. Asked about travelling to foreign country for training. Asked if okay to switch the line. rest everything was okay, no questions. jus
Easy difficulty · Gurgaon, Haryana · 34 reports
More interview insightsJob description
Overview
Are you ready to love your job?
Qualifications
- Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
- 5+ years of experience in IT operations, service management, or infrastructure management, including roles such as Site Reliability Engineer, Problem Manager, or DevOps Manager.
- Proven experience managing high-availability systems and ensuring operational reliability with Azure/Windows Environments.
- Extensive experience in root cause analysis (RCA), incident management, and developing permanent solutions for recurring service disruptions.
- Hands-on experience with CI/CD pipelines, automation, system performance monitoring, and infrastructure as code (IaC).
- Strong background in collaborating with cross-functional teams (Development, Operations, Engineering, etc.) to improve operational processes and service delivery.
- Familiarity with cloud technologies, containerization, and scalable architectures, including zero-downtime deployment strategies.
- Development Experience
- Strong hands on expertise with Windows Server’s (AD, GPO, DNS, DHCP).
- Solid Problem Management and troubleshooting skills.
- Working knowledge of Unix/Linux (Red Hat).
- PowerShell Scripting.
- Strong Experience with Azure and AWS.
- Strong Knowledge and skills in AKS and on prem Kubernetes.
- Automation experience, including CI/CD pipelines and exposure to Terraform.
- Hands on experience with VMware (VCF, VCD).
- Strong experience with enterprise monitoring and observability platforms.
- Hands-on experience with Prometheus, Grafana, Dynatrace, Azure Monitor, and AWS CloudWatch.
- Expertise in infrastructure, application, and service monitoring across on-premises and cloud environments.
- Knowledge of log management, metrics, dashboards, distributed tracing, and root cause analysis.
- Strong focus on operational excellence, platform stability, performance optimisation, and incident reduction through observability-driven insights.
- Bachelor’s degree in computer science, Information Technology, or related field.
- Minimum 3-5 years of experience in platform and network administration with L2/L3 support on Windows Servers/Azure .
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
- Relevant certifications: VMware, AWS/Azure, MCSE, RHSA certifications are highly recommended.
- CompTIA Security+ or Certified Kubernetes Administrator (AKS OR CKA). ? Certifications in cloud platforms (AWS Azure Google Cloud) or DevOps methodologies (e.g. Certified DevOps Professional).
Benefits
- Work from home up to 2 days/week (depending on your team's needs)
- Take up to 30 days a year to work from any location in the world.
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Job application FAQ
Last updated 15 September 2026
- How do I apply for Site Reliability Engineer/ Expert/ Specialist at SITA?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. SITA may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Site Reliability Engineer/ Expert/ Specialist role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Site Reliability Engineer/ Expert/ Specialist remote or on-site in Anywhere?
- This listing is marked remote with location Anywhere. Confirm details on the job description before applying.
- What skills matter for this Site Reliability Engineer/ Expert/ Specialist role at SITA?
- This is a mid-level Site Reliability Engineer/ Expert/ Specialist role. Key skills include Remote. Feedback AI highlights matched vs missing skills on your profile after signup.