Firstsource
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Coimbatore · On-site · 4-7 Yrs · Sep 7
Information Technology Support Services · 10000+ Employees · Mumbai, India
Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPS partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries. One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 30,000 Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and the Philippines. Our Pride: We are part of the RP-Sanjiv Goenka Group, one of India’s fastest growing and most diversified conglomerates. Driven by innovation, sustainability, and a commitment to excellence, the Group excels in power, carbon black, consumer goods and retail, media and entertainment, IT-enabled services, and sports. In our relentless pursuit of making it happen, for our clients, colleagues, communities, and investors, we enable an environment of hyperfocus, collaboration, deep domain expertise, and real-world practice that is built on cutting-edge tech, data, and analytics. Our Culture: Our people are at the heart of everything we do. From our policies to our technology, we leverage each aspect to enable our workforce to bring their best and true selves to work. By fostering a culture of trust, we are building a unified "One Firstsource" community where every employee feels valued, supported, and motivated to contribute to our collective success. To know more about us, visit https://www.firstsource.com/
Hiring: Engineering
What employees say
+ GOOD to working in FSL as associate with PIDM process. Better place to work
− GOOD to working in FSL as associate with PIDM process
More reviews on the company profile.
Interview experience · AIML Engineer
2 rounds, both virtual. Interviewer was good, tried to understand everything about my profile. Asked mostly about Gen AI, RAG, How to handle hallucianation. Azure AI search. What is hybrid search, reranker
Average difficulty · Pune · 205 reports
More interview insightsJob description
Overview
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.
Responsibilities
- We are seeking a highly experienced and hands-on
- Lead AI Engineer to drive the design, development, and delivery of enterprise-scale AI solutions. This role combines technical leadership with deep engineering expertise, requiring active involvement in solution architecture, full-stack application development, AI/ML model integration, code reviews, deployment, and engineering best practices.
Qualifications
- Strong understanding of Object-Oriented Programming (OOP), SOLID Principles, Design Patterns, and Domain-Driven Design (DDD).
- Hands-on experience building, training, fine-tuning, and deploying Machine Learning models.
- Strong hands-on experience with AWS and/or Azure Cloud Platforms (Mandatory).
- Strong understanding of distributed systems, event-driven architecture, scalability, performance optimization, and security best practices.
- Strong debugging, analytical, and problem-solving skills.
- Familiarity with AI-assisted development tools such as GitHub Copilot, Gemini, Cursor, or equivalent.
- Design, develop, test, and deploy scalable full-stack applications using Python and modern front-end frameworks.
- Build and deploy Machine Learning and AI-powered solutions for enterprise use cases.
- Actively contribute to coding, code reviews, debugging, and performance optimization activities.
- Develop and maintain REST APIs, microservices, and cloud-native applications.
- Collaborate with business stakeholders, product teams, architects, and data scientists to translate requirements into technical solutions.
- Design scalable, secure, and maintainable software architectures following industry best practices.
- Implement and manage CI/CD pipelines, DevOps, and MLOps processes.
- Deploy, monitor, and optimize applications and ML models on AWS and/or Azure.
- Ensure high standards of code quality through automated testing, peer reviews, and engineering best practices.
- Troubleshoot and resolve complex technical issues across application, infrastructure, and data layers.
- Drive continuous improvement in architecture, development processes, security, scalability, and operational efficiency.
- Mentor and guide team members on technical design, coding standards, and engineering best practices.
- Stay updated with emerging technologies and recommend innovative solutions to enhance products and platforms.
- Work in Agile teams and contribute to sprint planning, estimation, and successful delivery of project milestones.
- 4-6+ years of overall experience
- Master/Bachelor's degree in Computer Science or an Engineering degree
- Hyderabad, Mumbai, Bangalore and Chennai
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Job application FAQ
Last updated 17 September 2026
- How do I apply for AIML Lead at Firstsource?
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- What skills matter for this AIML Lead role at Firstsource?
- This is a lead AIML Lead role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.