Milestone Technologies, Inc.
Create a free account
One signup unlocks everything for this job:
- Apply to this job and track your application
- See your personalized profile match score
- Generate an AI cover letter for this role
Kochi · On-site · 8-11 Yrs · 10 hours ago
Information Technology Support Services · 1001 to 5000 Employees · Fremont, US
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Specialties: Managed Services, Application Support, AV/VC Services, Help Desk Services, IT ALM, IT Service Desk, ITSM Services, Cloud Services, Data Center Services, IT Program Management, Network Engineering, NOC, Technology Integration, AI, Automation, Platform Engineering, and Application Development.
Hiring: Engineering
What employees say
+ Good company. Good working culture
− Nothing to write. Good working culture
More reviews on the company profile.
Interview experience · Sr Software Engineer
The interview itself was fine — I answered every single question the interviewer asked. Then, in the last 10 minutes of a full hour, he apparently ran out of questions and decided I wasn’t good enough for the next round.
Average difficulty · India · 18 reports
More interview insightsJob description
Overview
We are seeking an experienced Lead Data Engineer to lead the end-to-end data migration initiative from ServiceNow ITSM to Salesforce Agentforce ITSM.
Responsibilities
- We are seeking an experienced Lead Data Engineer to lead the end-to-end data migration initiative from ServiceNow ITSM to Salesforce Agentforce ITSM. The ideal candidate will have deep expertise in enterprise data migration, ETL/ELT frameworks, data architecture, data governance, and cloud-based integration technologies.
- The Lead Data Engineer will be responsible for designing migration strategies, defining source-to-target mappings, building scalable migration pipelines, ensuring data quality, and collaborating with business, ServiceNow, and Salesforce stakeholders to deliver a seamless transition.
- Lead the design and execution of large-scale ServiceNow to Salesforce Agentforce ITSM data migration programs.Define migration strategy, migration waves, cutover plans, and rollback procedures.Establish data migration standards, frameworks, and best practices.Data Analysis & Mapping
- Analyze ServiceNow ITSM data structures, including: Incidents Problems Changes Knowledge Articles CMDB Assets Service Catalog Requests & Tasks User and Group DataDesign source-to-target mappings for Salesforce Agentforce ITSM objects.Document transformation, enrichment, and data validation rules.ETL/ELT Development
- Design and develop scalable ETL/ELT pipelines for data extraction, transformation, and loading.Integrate ServiceNow APIs, databases, and exports with Salesforce data ingestion mechanisms.Leverage Salesforce Bulk APIs and data loading frameworks for high-volume data migration.Data Quality & Governance
- Implement data profiling, cleansing, standardization, and deduplication processes.Develop reconciliation frameworks to ensure data completeness and accuracy.Monitor data validation metrics and address data anomalies proactively.Ensure compliance with enterprise data governance and security policies.Salesforce Agentforce Data Enablement
- Support migration of service operations data into Salesforce Service Cloud and Agentforce environments.Optimize migrated data for Agentforce AI-driven support workflows and automations.Ensure relationships, hierarchies, and historical records are accurately migrated and maintained.Technical Leadership
- Provide mentoring and technical guidance to data engineers and migration specialists.Conduct design reviews and code reviews.Collaborate with Salesforce Architects, ServiceNow SMEs, Product Owners, and Business Stakeholders.Testing & Deployment
- Lead mock migrations, performance testing, UAT support, and production cutovers.Create migration dashboards, monitoring reports, and status communications.Drive issue resolution during deployment and hypercare phases.
Qualifications
- Bachelor's or
- Master's degree in Computer Science, Information Systems, Data Engineering, or related field.8-10 years of
- experience in Data Engineering, Data Integration, or Data Migration projects.Minimum 3+ years leading enterprise-scale migration initiatives.Strong
- experience with ServiceNow and Salesforce ecosystems.Proven experience migrating data across enterprise applications.
- Data Engineering
- Advanced SQL and data modeling expertise.Strong knowledge of ETL/ELT development patterns.Experience with: Azure Data Factory Informatica Talend SSIS AWS Glue MuleSoftProgramming
- PythonSQLShell ScriptingServiceNow
- ServiceNow Data ModelCMDBIncident, Change, Problem ManagementService CatalogServiceNow APIs and Data Export FrameworksSalesforce Agentforce / Service Cloud
- Salesforce Data ModelService CloudAgentforceSalesforce Bulk APISalesforce Data LoaderSalesforce Integration PatternsDatabase Technologies
- SQL ServerOraclePostgreSQLSnowflakeAzure SQLPreferred Qualifications
- Data Migration StrategyStakeholder ManagementTechnical LeadershipProblem SolvingData Quality ManagementArchitecture & DesignCommunication & CollaborationRisk Management .
Verify Engineering for this role
Free PRACTICE for Engineering adds a verified skill signal that can boost how roles like this rank for you — optional, not required to browse or apply.
Sign up — verify Engineering free →Want match scores and deeper insight? Create a free candidate profile
Job application FAQ
Last updated 17 September 2026
- How do I apply for Lead Data Engineer - Data Migration at Milestone Technologies, Inc.?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Milestone Technologies, Inc. may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Lead Data Engineer - Data Migration role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Lead Data Engineer - Data Migration remote or on-site in Kochi, Keralam?
- This listing is marked on_site with location Kochi, Keralam. Confirm details on the job description before applying.
- What skills matter for this Lead Data Engineer - Data Migration role at Milestone Technologies, Inc.?
- This is a lead Lead Data Engineer - Data Migration role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.