Chubb
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Secunderabad · Hybrid · 5-8 Yrs · Sep 14
Insurance Carriers · 10000+ Employees · Zürich, Switzerland
Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. Chubb is defined by its extensive offerings, broad distribution capabilities, exceptional financial strength and local operations globally. The company serves multinational corporations, mid-size and small businesses with property and casualty insurance and risk engineering services; affluent and high net worth individuals with substantial assets to protect; individuals purchasing life, personal accident, supplemental health, homeowners, automobile and specialty personal insurance coverage; companies and affinity groups providing or offering accident and health insurance programs and life insurance to their employees or members; and insurers managing exposures with reinsurance coverage.
Hiring: Engineering
What employees say
+ All the things good here.
− Management side need to be good.
More reviews on the company profile.
Interview experience · AI Engineer
Took 1 week for response. Interview was smooth and i am currently on the final round of the interview process. Most of the focus was on basics and how well you understand them. LLM, Fine tuning and RAG were mostly asked.
Average difficulty · Bengaluru · 142 reports
More interview insightsJob description
Overview
Chubb is a world leader in insurance.
Responsibilities
- About Chubb India
- Position Details
- Job Title: CI Production Services and SRE Lead
- Function/Department: SRE
- Location: Hyderabad/Bangalore
- Employment Type: Full-time
- Position Overview
- Lead a team of SREs; mentor engineers on reliability practices
- Team building and performance evaluation of production services/SRE staff in CECI centers
- Partner with development, testing and business teams to embed reliability requirements into the SDLC
- Partner with development, infrastructure teams to ensure lower environment stability across CI footprint
- Act as the escalation point for major incidents and production crises
- Communicate effectively with business and operations partners, especially during critical system outages, client escalations
- Partner with technology and business partners to define and own SLAs, SLOs, SLIs, and error budgets across CI portfolio
- Lead incident response, blameless post-mortems, and remediation follow-through
- Drive reduction in MTTR and MTTD across the production estate
- Enforce change management, release gating, and production readiness reviews
- Establish on-call practices, runbooks, and operational playbooks
- Report on production health metrics to senior stakeholders
- Partner with India leadership team in providing oversight into AMS MSM vendor engagement. This may include weekly/monthly governance calls, site visits, performance evaluation etc.
- Design and implement observability frameworks (metrics, logs, traces)
- Build self-healing automation to reduce toil and manual intervention
- Own capacity planning, performance baselining, and scalability initiatives
Qualifications
- 10+ years in SRE, platform engineering, or production operations
- 5+ years in a lead or senior individual contributor capacity
- Strong reasoning, analytical thinking and troubleshooting skills for applications, including RCA & memory debugging.
- Basic/intermediate knowledge of databases such as MS SQL Server.
- Strong communication skills and ability to work under pressure.
- Background in regulated or high-compliance industries.
- Familiarity with chaos engineering, performance optimization or fault injection.
- Familiarity with Azure cloud infrastructure and services (e.g. PaaS and identity management such as Active Directory, Azure AD).
- Excellent verbal and written communication skills; must have strong experience in working with senior technology and business stakeholders
- Proactive, detail-oriented, and able to handle production-critical issues.
- Collaborative mindset and willingness to mentor others.
- Rapid, effective resolution of incidents and performance issues.
- High uptime and reliability for all critical applications.
- Continuous improvement in automation and operational efficiency.
- A culture of reliability and technical excellence within the team.
- Be at the forefront of digital transformation in the insurance industry.
- Lead impactful initiatives that simplify claims processing and enhance customer satisfaction.
- Work alongside experienced professionals in a collaborative, innovation-driven environment.
- Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence
- A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026
- Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results
- Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter
- Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment
- Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances
- Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs.
- Health and Welfare Benefits: We care about our employees well-being in and out of work and have benefits like Hybrid Work Environment, Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.
- Step 1: Submit your application via the Chubb Careers Portal.
- Step 2: Engage with our recruitment team for an initial discussion.
- Step 3: Participate in Hacker Rank assessments/technical/functional interviews and assessments (if applicable).
- Step 4: Final interaction with Chubb leadership.
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Job application FAQ
Last updated 5 October 2026
- How do I apply for SRE and Production Services Lead at Chubb?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Chubb may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this SRE and Production Services Lead role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is SRE and Production Services Lead remote or on-site in Secunderabad, Telangana?
- This listing is marked hybrid with location Secunderabad, Telangana. Confirm details on the job description before applying.
- What skills matter for this SRE and Production Services Lead role at Chubb?
- This is a lead SRE and Production Services Lead role. Key skills include Hybrid. Feedback AI highlights matched vs missing skills on your profile after signup.