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PwC Acceleration Center India
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Bengaluru Urban · On-site · 2-5 Yrs · Oct 2
10 open roles0 posted in 7d10 in 30d
Hiring: Engineering
Job description
Overview
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions.
Responsibilities
- Exposure to IVR call flows, ACD routing logic, and omnichannel (voice, chat, email, social) journeys on the chosen CCaaS platform.
- Analyze system performance and proactively optimize CCaaS platforms and integrations for scalability and reliability
- Integrate CCaaS platforms with CRM (Salesforce, Zendesk, ServiceNow), quality monitoring, WFM/WFO, and reporting/analytics systems via REST APIs, webhooks, and event streams.
- Deploy and configure application workloads on AWS services such as EC2, S3, RDS, Lambda, and IAM under senior guidance.
- Monitor application health using CloudWatch and raise issues to seniors when thresholds are breached.
- Develop and maintain backend services and REST APIs using Python and/or Go.
- Build responsive UI components and features using Angular as per design specifications.
- Design and query Dynamo DB collections; write efficient CRUD operations and basic aggregation pipelines.
- Participate in code reviews and address review comments in a timely manner.
- Write and execute unit, integration, and test cases for features you build.
- Participate in sprint-level QA activities including regression testing before releases.
- Write clean, tested, well-documented code following secure coding
- Troubleshoot production issues including call quality, latency, routing failures, and integration errors.
- Collaborate with product managers, solution architects, QA, and client stakeholders to deliver features on schedule.
- Implement serverless functions and integration logic supporting real-time data lookups and transaction handling within call and chat flows
- Configure and support digital channels including chat, email, messaging, and social, ensuring consistent omni-channel experiences
- Participate in architectural discussions, solution design reviews, and best practice implementations
- Manage defects through triage, root cause analysis, and resolution within agreed quality standards
- At least a Bachelor's degree in one of the following fields of study: Accounting, Computer and Information Science, Finance, Information CyberSecurity, Information Technology, Management Information Systems
- At least 2 years of experience
- Oral and written proficiency in English required
- Backend: Node.js, Java, Python, or similar server-side language
- Cloud: AWS (Lambda, API Gateway, DynamoDB, IAM, CloudWatch); Bedrock exposure a plus
- API design/integration: REST, JSON, GraphQL, WebSocket’s
- Proficiency in software development using Java, JavaScript, Python, or similar programming languages
- Strong experience in REST API integration, authentication mechanisms, and cloud-based services
- Version control (Git)
- Strong exposure in CCaaS platforms such as Amazon Connect, Genesys Cloud, NICE CXone, or Five9
- Solid grounding in solution design and defect management practices
- Platforms & Technologies:
Qualifications
- Familiarity with CI/CD pipelines and cloud-native development practices is a plus
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Job application FAQ
Last updated 6 October 2026
- How do I apply for Full Stack Developer-Associate-Bangalore at PwC Acceleration Center India?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. PwC Acceleration Center India may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Full Stack Developer-Associate-Bangalore role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Full Stack Developer-Associate-Bangalore remote or on-site in Bengaluru Urban, Karnataka?
- This listing is marked on_site with location Bengaluru Urban, Karnataka. Confirm details on the job description before applying.
- What skills matter for this Full Stack Developer-Associate-Bangalore role at PwC Acceleration Center India?
- This is a mid-level Full Stack Developer-Associate-Bangalore role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.