Marriott Tech Accelerator
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Mumbai · On-site · 4-7 Yrs · Sep 28
Enterprise Software & Network Solutions · 201 to 500 Employees · Hyderābād, India
At Marriott Tech Accelerator (MTA) in Hyderabad, we’re building the future of travel through technology. We’re curious, bold, and passionate about creating experiences that make every guest feel special. ________________________________ Who We Are Marriott started in 1927 with a nine-stool root beer stand. Today, we’re the world’s largest hospitality company with 9,000+ properties in 140+ countries and 30+ brands you know and love. That growth didn’t happen by accident—it’s powered by people who care deeply about making travel better. MTA is our tech hub, driving Marriott’s digital transformation. From cloud platforms and cybersecurity to AI and UX, we’re shaping how millions of guests experience hospitality worldwide. ---------------------------------------------------------- Why Employees Love Working Here • Your voice matters. We listen, we collaborate, and we celebrate ideas. • Growth is real. From learning programs to global mobility, we invest in your future. • Culture that cares. Diversity isn’t a buzzword here it’s how we work. Everyone belongs. • Impact you can see. The tech you build shapes how millions of people travel. • Flexibility and balance. We know life happens outside of work, and we support that. ---------------------------------------------------------- Our Culture We believe in Begin. Belong. Become. • Begin your journey with purpose. • Belong to a team that feels like family. • Become the best version of yourself. We put people first always. We celebrate diversity, champion inclusion, and create spaces where everyone feels seen, heard, and empowered. When you belong, you thrive. And when you thrive, we all win. ________________________________ The Big Picture Marriott’s core values guide everything we do: • Put People First • Pursue Excellence • Embrace Change • Act with Integrity • Serve Our World At MTA, those values meet technology. We’re not just coding—we’re creating impact. ________________________________ Ready to Shape What’s Next? This is your chance to be part of something extraordinary. Join us and help build the future of hospitality. Be inspired. Be empowered. Be you.
Hiring: Engineering
What employees say
+ Same as other gccs . Nothing great.
− The company frequently talks about being a “People First” organization. Unfortunately, my experience has made me question whether that principle actually applies equally to everyon
More reviews on the company profile.
Interview experience · Principal Engineer
Initial screen by HR to discuss about Role fitment and interview scheduled in couple of days of tome Coding round coving basics to depth Managerial round both India n onsite Hr discussion Offer process
Average difficulty · India · 6 reports
More interview insightsJob description
Overview
About Us: Marriott International Inc. , headquartered in Bethesda, Maryland, USA, was founded in May 1927 by J.
Responsibilities
- The SRE Content Writer will create, maintain and improve technical documentation covering Site Reliability Engineering, cloud infrastructure, observability, incident management, automation and platform operations. The role partners with SRE, DevOps, platform and application teams to transform complex engineering knowledge into clear, accurate and actionable content that supports operational excellence, faster onboarding and consistent ways of working.
- Runbooks | SOPs | Knowledge Articles | Postmortems | Training Content | Reliability Practices
- Document incident-management processes, root cause analyses, blameless postmortems, lessons learnt and reliability improvement actions. Work with engineers and subject-matter experts to capture system architecture, operating models, automation workflows and support procedures. Translate complex technical concepts into concise, usable content for technical and non-technical audiences.
- Establish documentation templates, writing standards, taxonomy, version-control practices and review cycles across teams. Create onboarding guides, quick-start materials, training content and knowledge-transfer assets for engineers and support teams. Maintain content in Confluence, SharePoint or comparable knowledge platforms and ensure that published information remains current and discoverable.
- Produce clear guidance on SLOs, SLIs, error budgets, MTTR, MTTD, monitoring, alerting and other reliability practices. Partner with application support teams and vendors to document support boundaries, escalation paths, SLAs and issue-resolution procedures.
Qualifications
- Employment Type:
- 4+ years of experience in technical writing, technical content development, SRE, DevOps, infrastructure documentation or a related discipline.
- Demonstrated ability to create high-quality runbooks, SOPs, knowledge-based articles, process guides and training material.
- Strong understanding of SRE principles, production operations, incident management and service reliability.
- Working knowledge of AWS, Kubernetes and Infrastructure as Code concepts, including Terraform and Ansible.
- Content creator with AWS/ Azure/GCP & SRE DevOps experience must have.
- Familiarity with observability platforms such as Dynatrace, Splunk, Grafana, Prometheus or ELK.
- Excellent written communication, information-structuring, editing and stakeholder-interviewing skills.
- Ability to collaborate across engineering, operations, application-support and business teams.
- Good to Have:
- Hands-on exposure to SRE, DevOps, cloud operations or production support.
- Knowledge of ITIL practices covering Incident, Problem, Change and Knowledge Management.
- Ability to create or refine architecture diagrams, process flows and visual learning assets.
- Understanding of security, compliance and documentation-governance requirements.
Nice to have
- Certification or formal learning in Technical Writing, AWS, ITIL, SRE, DevOps or a related field.
Education
- Bachelor’s degree in computer science, Information Technology, Technical Communication or a related discipline, or equivalent professional experience.
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Job application FAQ
Last updated 5 October 2026
- How do I apply for Senior Technical Writer - SRE / DevOps [T500-29627] at Marriott Tech Accelerator?
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- Is Senior Technical Writer - SRE / DevOps [T500-29627] remote or on-site in Mumbai, Maharashtra?
- This listing is marked on_site with location Mumbai, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this Senior Technical Writer - SRE / DevOps [T500-29627] role at Marriott Tech Accelerator?
- This is a senior Senior Technical Writer - SRE / DevOps [T500-29627] role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.