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Umanist NA
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Bengaluru · On-site · Oct 1
5 open roles1 posted in 7d5 in 30d
Hiring: Engineering
Job description
Overview
Job Title: Director – Site Reliability Engineering (SRE)
Responsibilities
- We are looking for an experienced Director of Site Reliability Engineering (SRE) to lead reliability and operational excellence across multiple SaaS products.
- The ideal candidate combines strong software engineering fundamentals with deep expertise in SRE, cloud infrastructure, observability, monitoring, incident management, CI/CD, and distributed systems.
- This leader will be responsible for building scalable reliability programs, improving availability and performance, establishing SLI/SLO practices, and driving operational excellence through measurable metrics and KPIs.
- Lead and develop SRE / Reliability Engineering teams supporting multiple SaaS products.
- Establish and drive reliability engineering strategy across the organization.
- Define and manage SLIs, SLOs, SLAs, error budgets, and reliability KPIs.
- Drive observability, monitoring, alerting, and proactive performance management.
- Establish and improve incident response, escalation, troubleshooting, and post-incident review processes.
- Partner with Software Engineering, Product, Cloud/Platform, Security, and Infrastructure teams.
- Apply software engineering principles to automate and solve reliability and operational challenges.
- Improve system availability, scalability, resilience, performance, and operational efficiency.
- Drive CI/CD improvements and deployment reliability.
- Architect and support applications and infrastructure running on high-growth cloud platforms.
- Lead reliability programs across multiple B2B SaaS products.
- Establish engineering metrics and use data/KPIs to identify and resolve operational gaps.
- Drive automation and reduction of repetitive operational work.
- Mentor engineering leaders and senior SRE engineers.
- Communicate reliability strategy, risks, metrics, and business impact to senior leadership.
- Influence engineering teams and cross-functional stakeholders to adopt reliability best practices.
- 18+ years of experience in Software Engineering, SRE, Site Reliability, Platform Engineering, or related reliability/engineering roles.
- 5+ years of leadership experience at Director level or equivalent.
- Strong experience in SaaS / B2B SaaS / cloud product companies.
- Proven ability to apply software engineering principles and practices to solve reliability and operational challenges.
- Strong expertise in SLI/SLO, monitoring, observability, and reliability engineering.
- Strong experience with CI/CD and modern software delivery practices.
- Strong experience with incident response, problem management, RCA, and production operations.
- Strong AWS expertise.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
Qualifications
- Leadership: 5+ Years at Director / Senior Engineering Leadership Level
- Notice Period: Immediate to 30 Days
- Job Location: Hyderabad
- Strong leadership, communication, stakeholder management, and influencing skills.
- Demonstrated experience driving operational excellence through metrics, KPIs, SLOs, and reliability objectives.
- Kubernetes / containerized environments
- AWS cloud architecture
- Infrastructure and application observability
- Distributed systems
- Microservices
- Infrastructure automation
- Infrastructure-as-Code
- Terraform
- Prometheus / Grafana
- Datadog / New Relic / Splunk or similar observability platforms
- CI/CD platforms
- Disaster recovery and business continuity
- Capacity and performance engineering
- Chaos/resilience engineering
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Job application FAQ
Last updated 5 October 2026
- How do I apply for Director – Site Reliability Engineering (SRE) at Umanist NA?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Umanist NA may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Director – Site Reliability Engineering (SRE) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Director – Site Reliability Engineering (SRE) remote or on-site in Bengaluru, Karnataka?
- This listing is marked on_site with location Bengaluru, Karnataka. Confirm details on the job description before applying.
- What skills matter for this Director – Site Reliability Engineering (SRE) role at Umanist NA?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.