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221 B Baker ST
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Hyderabad · On-site · 6-9 Yrs · Oct 2
1 open role0 posted in 7d1 in 30d
Hiring: Engineering
Job description
Overview
We're looking for a versatile engineer who combines full-stack and QA skills with ServiceNow platform depth.
Responsibilities
- L2 triage: act as first point of contact for incoming support/escalation tickets, including ServiceNow platform and integration issues
- L3 defect resolution: own defect fixes on ServiceNow ITSM/CMDB integrations — Flow Designer workflows, Scripted REST APIs, GlideRecord/server-side scripts, OAuth2-based auth — as well as general application-layer defects
- Root-cause analysis: diagnose production integration incidents, including version-drift across releases
- PR review: review peers' code, spanning ServiceNow and general full-stack changes
- QA engineering: write and maintain automated tests (Python/Playwright), validate APIs (Postman) and data (SQL), manage test cases in Qase, use AI tools to accelerate test creation and automation
- Release management: maintain internal release documentation, manage Update Sets/XML exports across environments, integrate tests into CI/CD (GitHub Actions), and contribute to the release-train cadence and DORA metrics
- Customer developer support: on-call with customers to diagnose and resolve reported issues, including ServiceNow-integration-related problems
- Technical maintenance: take on ad-hoc technical/maintenance work as a general full-stack developer (React/TypeScript, API-driven backend) — internal maintenance only, not customer-facing development
Qualifications
- 6+ years hands-on ServiceNow development: Flow Designer, Scripted REST APIs, Business Rules, server-side scripting
- Working knowledge of CMDB / ITSM data model and OAuth2-based integration patterns
- Hands-on QA/test automation experience (Python, Playwright) and API/data validation (Postman, SQL)
- General full-stack proficiency (React/TypeScript, API-driven backends) for maintenance-level work
- Comfortable with GitHub-based CI/CD and ServiceNow CI/CD tooling
- Strong debugging skills across distributed, multi-system integrations
Nice to have
- ServiceNow certifications (CSA, CIS)
- Familiarity with semantic versioning and changelog/release hygiene practices
- Prior experience in a customer-facing on-call rotation
- GitHub, JIRA, ServiceNow, Qase, Postman, Playwright, Python, React/TypeScript
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Job application FAQ
Last updated 6 October 2026
- How do I apply for URGENT Opening:: Senior Service Now/ Fullstack Engineer - at 221 B Baker ST?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. 221 B Baker ST may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this URGENT Opening:: Senior Service Now/ Fullstack Engineer - role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is URGENT Opening:: Senior Service Now/ Fullstack Engineer - remote or on-site in Hyderabad, Telangana?
- This listing is marked on_site with location Hyderabad, Telangana. Confirm details on the job description before applying.
- What skills matter for this URGENT Opening:: Senior Service Now/ Fullstack Engineer - role at 221 B Baker ST?
- This is a senior URGENT Opening:: Senior Service Now/ Fullstack Engineer - role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.