FIS Global
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Chennai · On-site · 1 day ago
Financial Transaction Processing · 10000+ Employees · Jacksonville, US
FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk and compliance, and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities, and domain expertise, FIS serves more than 20,000 clients. Headquartered in Jacksonville, Fla., FIS employs more than 55,000 people worldwide and holds leadership positions in payment processing, financial software, and banking solutions. Providing software, services, and outsourcing of the technology that empowers the financial world, FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. For more information about FIS, visit www.fisglobal.com. Our Philosophy We attract, engage, and cultivate people who can adapt and thrive in an ever-changing business and technology space. With career development tools, resources, and opportunities, we're committed to helping our people learn, grow, and excel with rewarding careers. FIS has a very contemporary and global view on inclusion and diversity. We believe diversity encompasses all the differences that make people unique. It's these differences that inform the way each of us interpret and negotiates the world, and how each of us thinks and approaches problems. Inclusion, on the other hand, is about creating the right environment to unlock the power of diversity. When we think of inclusion at FIS, we think of behaviors that signal that diversity is welcome and that no one is to be discounted or diminished because of their differences. It's about fairness, equal opportunity, respect and trust. Inclusion is embedded in FIS' core values and in our views on corporate responsibility.
Hiring: Engineering
What employees say
+ The company offers good work life balance
− The company doesn't pay much as any product based tier 2 company.
More reviews on the company profile.
Interview experience · Analyst
The communication was clear throughout, and each round provided an opportunity to understand the role, responsibilities, and company culture better. The interviewers were professional, friendly, and approachable, which m
Average difficulty · Chennai · 774 reports
More interview insightsJob description
Overview
Position Type : Full time
Responsibilities
- Provide 24x7 production support for critical business applications and infrastructure.
- Perform troubleshooting, incident management, root cause analysis, service restoration, and problem-management activities.
- Develop and maintain automation solutions that reduce manual effort and operational toil.
- Create and enhance scripts using Shell Scripting and Python.
- Monitor system health, performance, and service availability.
- Collaborate with application, infrastructure, and network teams to improve reliability and resiliency.
- Participate in on-call rotations, night shifts, and weekend support as required.
- Drive continuous-improvement initiatives aligned with SRE best practices.
Qualifications
- Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
- About the team:
- FIS is looking to add an energetic, talented, and experienced Site Reliability Engineer (SRE) to our Production Support team. The team supports critical business applications and infrastructure, with a strong focus on service reliability, rapid incident response, automation, operational excellence, and continuous improvement.
- Overall experience of 4 - 6 years in production support, automation, Linux, and Site Reliability Engineering.
- Strong hands-on experience with Linux/Unix administration and troubleshooting.
- Proficiency in Linux commands, Shell scripting, and Python scripting/development.
- Good understanding of Site Reliability Engineering principles and operational excellence.
- Knowledge of production support processes, incident management, root cause analysis, service restoration, and problem management.
- Good understanding of switching technologies and network fundamentals.
- Exposure to cloud platforms, DevOps tooling, ITIL processes, and service-management tools.
- Strong analytical, troubleshooting, organizational, time-management, and communication skills.
- Flexibility to work in night shifts, on-call rotations, and weekend support schedules.
Benefits
- An exciting opportunity to be part of a leading financial technology organization.
- To be part of a vibrant and collaborative team focused on reliable, resilient, and automated production services.
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
- A broad range of professional education and personal-development possibilities to strengthen SRE, automation, and production-support capabilities.
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Job application FAQ
Last updated 9 October 2026
- How do I apply for SRE Production Support (Rotational Shift) at FIS Global?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. FIS Global may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this SRE Production Support (Rotational Shift) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is SRE Production Support (Rotational Shift) remote or on-site in Chennai, Tamil Nadu (+1 other)?
- This listing is marked on_site with location Chennai, Tamil Nadu (+1 other). Confirm details on the job description before applying.
- What skills matter for this SRE Production Support (Rotational Shift) role at FIS Global?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.