Claidroid
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Information Technology Support Services · 1 to 50 Employees · Thāne, India
Claidroid Technologies ( www.claidroid.com ) has been founded in June 2020 to help customers accelerate their digital transformation journey leveraging decades of delivery experience across geographies in Service Management, IT Security, and Network Management. Claidroid has a team of highly experienced and certified professionals committed to delivering cutting edge, future-proof technologies in Enterprise Service Management (ServiceNow), Enterprise Security (Identity and Access Management /Customer Identity and Access Management / B2B IAM/ Privileged Access Management / Identity Governance), DevOps, SecOps, DevSecOps, AIOps, and Cloud services that deliver the best business outcome with competitive cost using the optimum combination of onsite and offshore resources. Established originally in Thane, India ( https://www.linkedin.com/company/oenneo/ ) we have set up Claidroid Technologies Oy ( https://www.linkedin.com/company/claidroid-technologies-oy/ ) in Helsinki in March 2021 to help European customers with its customized services in their digital transformation journey. ServiceNow Proficiencies • IT Service Management • IT Business Management • IT Operations Management • IT Asset Management • Customer Service Management • HR Services Delivery • Governance, Risk and Compliance • Security Operations • App Engine • Integration Hub Claidroid also offers ServiceNow MSP services with the option to have dedicated ServiceNow skilled and certified resources for the customer, thereby optimizing the customer operating expenses substantially.
Hiring: Engineering
What employees say
+ 1. Work life balance 2.Beat industry perks 3. Inclusiveness 4.Diversity 5.Good company growth
− You will fall in love with work here, hence can't think of leaving the company!
More reviews on the company profile.
Interview experience · Intern
Over Microsoft Teams the interview was with the CEO of the company a very open and sharp person. Sir, was open to giving deserving candidates an opportunity given they showed zeal. Academic background and interests were
Average difficulty · India · 1 reports
More interview insightsJob description
Overview
Automation & AI Engineers
Responsibilities
- As an Automation & AI Engineer, you will work closely with senior automation engineers, infrastructure specialists, product owners and operational teams to identify automation opportunities and develop scalable solutions across enterprise IT environments.
- You will support the design, development, testing, deployment and maintenance of automation scripts, workflows and integrations covering on-premises and cloud infrastructure.
- The role combines infrastructure automation, scripting, cloud technologies, AI/ML integration, API development, monitoring and observability, providing exposure to modern enterprise automation platforms.
- You will also contribute to the integration of automation solutions with enterprise technologies such as ServiceNow, Dynatrace and emerging AI frameworks, including Model Context Protocol (MCP).
- The role requires a good understanding of IT infrastructure and operations, a problem-solving mindset and a willingness to learn emerging automation and AI technologies while working in a collaborative DevOps-oriented environment.
- Develop, test and maintain automation scripts, workflows and playbooks for on-premises and cloud infrastructure.
- Support automation across Compute, Storage, Backup, Network and Operating System environments.
- Identify repetitive and manual infrastructure activities suitable for automation.
- Develop and maintain automation solutions using technologies such as Python, Ansible, Terraform and Power Automate.
- Assist in translating operational requirements into practical automation use cases.
- Work with senior engineers to design and implement small-to-medium automation solutions.
- Support infrastructure-as-code and configuration management initiatives.
- Troubleshoot automation scripts and workflows and implement improvements.
- Ensure automation solutions follow established engineering standards, documentation practices and operational requirements.
- Support the integration of existing AI/ML models with infrastructure automation workflows.
- Use APIs to connect AI-enabled capabilities with existing infrastructure tools and enterprise systems.
- Explore practical applications of Generative AI and intelligent automation within IT operations.
- Gain exposure to Cognitive Services, Machine Learning concepts and GenAI frameworks.
- Support the development and integration of AI-powered automation workflows under senior engineering guidance.
- Explore the use of Model Context Protocol (MCP) servers for connecting AI and automation capabilities with enterprise tools.
- Assist in building solutions that improve operational efficiency, reduce manual intervention and support intelligent infrastructure operations.
- Support infrastructure and application health monitoring using observability platforms such as Dynatrace.
- Assist in translating infrastructure alerts and monitoring events into automated workflows and triggers.
- Support automation integration with enterprise platforms such as ServiceNow.
- Work with REST APIs to connect automation scripts with enterprise IT systems.
- Gain exposure to ServiceNow Incident, Change and Request Management processes.
- Assist in developing automation capabilities that enhance incident response and operational support.
- Collaborate with monitoring-tool owners, infrastructure teams and platform specialists.
- Work with DevOps tools and CI/CD pipelines supporting automation development and deployment.
- Gain practical exposure to Git, Jenkins, Azure DevOps and related engineering toolchains.
Qualifications
- We're Hiring: Automation & AI Engineers
- Claidroid Technologies Pvt. Ltd. is hiring Automation & AI Engineers for a strategic enterprise technology engagement with a leading global client.
- The role focuses on developing, implementing and supporting intelligent automation solutions across on-premises and cloud infrastructure environments, combining traditional infrastructure automation with emerging Artificial Intelligence (AI) and Machine Learning (ML) technologies.
- This opportunity is ideal for early-career technology professionals with hands-on exposure to Python, Ansible, Terraform, infrastructure automation, APIs and DevOps tools, along with a strong interest in Generative AI, intelligent operations, observability and enterprise automation.
- You will collaborate with experienced automation engineers, infrastructure specialists and cross-functional technology teams to simplify operational processes, reduce manual intervention and accelerate the adoption of automation and AI-driven solutions.
- About Claidroid Technologies
- Claidroid Technologies Pvt. Ltd. is a global digital transformation and technology services partner built around Cloud, AI, Automation and Enterprise Platforms.
- We work with leading enterprises to modernize technology platforms, improve operational efficiency, strengthen governance and deliver high-quality technology solutions.
- Our expertise spans Cloud Engineering, Artificial Intelligence, Intelligent Automation, DevOps, DevSecOps, AIOps, Enterprise Service Management and Digital Transformation.
- Basic working knowledge of Data Centre infrastructure and IT Operations.
- Understanding of Compute, Storage, Backup, Network and Operating System technologies.
- Exposure to infrastructure automation and scripting.
- Good programming or scripting knowledge, particularly Python, Java or JavaScript.
- Familiarity with automation scripts, workflows and playbooks.
- Knowledge of REST APIs and basic system integration concepts.
- Foundational understanding of cloud and on-premises infrastructure environments.
- Working knowledge of, or willingness to learn, Ansible and Terraform.
- Basic exposure to Git, Jenkins, Azure DevOps or similar DevOps toolchains.
- Understanding of CI/CD concepts and software deployment workflows.
- Basic understanding of ITIL and DevOps practices.
- Awareness of Artificial Intelligence, Machine Learning and Generative AI concepts.
- Interest in applying AI technologies to IT infrastructure and operations.
- Basic understanding of how AI/ML models can be integrated through APIs.
- Willingness to explore emerging AI automation frameworks and MCP-based integrations.
- Strong analytical and problem-solving abilities.
- Good communication and collaboration skills.
- Ability to understand technical requirements and translate them into automation tasks.
- Willingness to work with cross-functional engineering and infrastructure teams.
- Ability to manage assigned activities and meet agreed timelines.
- Strong learning orientation and adaptability to emerging technologies.
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Job application FAQ
Last updated 27 October 2026
- How do I apply for Automation and AI Engineer at Claidroid?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Claidroid may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Automation and AI Engineer role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Automation and AI Engineer remote or on-site in Pune, Maharashtra?
- This listing is marked hybrid with location Pune, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this Automation and AI Engineer role at Claidroid?
- This is a mid-level Automation and AI Engineer role. Key skills include Hybrid. Feedback AI highlights matched vs missing skills on your profile after signup.