American Express
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Gurugram · Hybrid · 19 hours ago
Financial Transaction Processing · 10000+ Employees · New York, US
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let’s lead the way together. Check out the recent awards we’re proud of: • #4 on Great Place to Work's Best Companies to Work For - 2024 • Human Rights Campaign Corporate Equality Index Score of 100% (since 2004)- 2022 • Forbes America's Best Employers for Diversity - 2022 • Seramount 100 Best Companies - 2022 • Fast Company's 2022 Finance Brands That Matter
Hiring: Engineering
Interview experience · Apprentice
I went through two rounds of interview, first round with a trainer and second round with a manager. The trainer asked me behavioral questions to check if I fit the culture of the org and in addition to that I was also as
Average difficulty · Pune · 799 reports
More interview insightsJob description
Overview
You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you will learn and grow as we help you create a career journey that is u
Responsibilities
- Lead engineering teams and partner with Product Management to enhance the quality and outcomes of the data products including data analytics & visualization
- Lead the solutioning of AI/ML models on the data to build meaningful insights & predictive analysis
- Work & collaborate with Product Management and Digital Workplace teams to influence key decisions on architecture and implementation of scalable, reliable, and cost-effective AI/ML platform Bring thought leadership to advance the overall state of technology and customer focus for the platform
- Manage delivery milestones, deployment cycles & delivery of the overall AI/ML Platform’s roadmap Enthusiasm for staying up-to-date with the latest advancements in AI, NLP, and large language models.A portfolio showcasing previous language model projects, contributions to open-source projects, or relevant publications is a plus.
- Build, inspire, and grow talented engineering teams that are responsible for designing and building AI and LLM solutions, and Analytics suits
- Build culture of innovation, ownership, accountability, and customer focus Contribute to the American Express Data Strategy. Working with other Technology teams to drive enterprise solutions, define best practice at a company level and further develop skills and experience outside Digital Workplace. Partner with the Digital Workplace technology teams to develop the AI/ML. platform strategy across all products and channels.
- Participate actively and constructively in agile team meetings and application reviews
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Last updated 10 October 2026
- How do I apply for Engineering Director - AI/ML Platform at American Express?
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- Is Engineering Director - AI/ML Platform remote or on-site in Gurugram, Haryana?
- This listing is marked hybrid with location Gurugram, Haryana. Confirm details on the job description before applying.
- What skills matter for this Engineering Director - AI/ML Platform role at American Express?
- Key skills for this role include Hybrid. Upload a resume to see which requirements you already meet and which are gaps.