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Noida · On-site · 1-3 Yrs · Oct 6
1 open role0 posted in 7d1 in 30d
Hiring: Engineering
Job description
Overview
Key Responsibilities
Responsibilities
- Develop and maintain full-stack web applications for BPO and contact-center operations.
- Build and integrate AI-powered Voicebots and Voice AI solutions.
- Develop RAG (Retrieval-Augmented Generation) based voice applications.
- Integrate voice/calling APIs, SIP, WebRTC, IVR and dialer systems.
- Work on Voicebot, Auto-Dialer, Predictive Dialer and Call Routing solutions.
- Integrate LLMs, Speech-to-Text (STT), Text-to-Speech (TTS) and conversational AI platforms.
- Develop APIs and backend services for voice and BPO applications.
- Build real-time dashboards for calls, agents, campaigns, leads and performance metrics.
- Integrate CRM, ticketing, telephony and third-party APIs.
- Design and manage databases for customer, call and campaign data.
- Ensure application security, scalability, reliability and performance.
- Troubleshoot and resolve technical issues across front-end, backend and voice integrations.
- Work closely with BPO Operations, Product, QA and Business teams.
- AI Voicebot development
- RAG / Retrieval-Augmented Generation
- LLM integration OpenAI / similar LLM platforms
- Speech-to-Text (STT)
- Text-to-Speech (TTS)
- Conversational AI
- Voice AI / Voice Agents
- Prompt Engineering
- Vector Databases & Embeddings
- Dialer integration
- Predictive / Progressive / Auto Dialer
- SIP / SIP Trunk
- IVR
- WebRTC
- Call routing
- Call recording and call analytics
- Telephony APIs such as Twilio / Exotel / Knowlarity / similar platforms
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Job application FAQ
Last updated 12 October 2026
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- Is Walk-in || Fullstack Developer remote or on-site in Noida, Uttar Pradesh?
- This listing is marked on_site with location Noida, Uttar Pradesh. Confirm details on the job description before applying.
- What skills matter for this Walk-in || Fullstack Developer role at Iccs?
- This is a mid-level Walk-in || Fullstack Developer role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.