Overview

Data Engineer Req ID: 381034 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

Responsibilities

• Provide Level 2 / Level 3 AMS support for a global Data Platform operating 24/7. Monitor and support scheduled jobs, workflows, notebooks, and data pipelines on Databricks . Monitor and manage ETL orchestration processes developed with Talend 8 .
• Perform operational support activities on Talend clusters hosted on Microsoft Azure . Investigate incidents related to failed jobs, data processing errors, performance issues, connectivity problems, and platform unavailability. Analyze logs and metrics using Kibana and other monitoring tools.
• Troubleshoot
• Spark jobs, SQL queries, REST API integrations, and data ingestion flows. Support data validation and reconciliation activities across platform components. Interact with business users, data engineers, application owners, and global support teams to manage incidents, requests, and escalations.
• Execute standard operating procedures, runbooks, restart procedures, and recovery actions. Contribute to root cause analysis and problem management activities. Identify recurring issues and propose automation, monitoring, or process improvements.
• Power BI dashboard-related issues, including data availability, refresh failures, and connectivity troubleshooting. Ensure service continuity in line with agreed SLAs, operational KPIs, and escalation procedures.
• Skills 5+ years of relevant experience. Strong hands-on experience with Databricks . Good knowledge of Talend 8 , especially for ETL orchestration and job scheduling.

Qualifications

• Operational Requirements
• Availability to work within a 24/7 global support model , including shifts, on-call coverage, orfollow-the-sun support, depending on the service organization. Ability to operate in production-critical environments with strict SLA requirements. Strong troubleshooting mindset and ability to work under pressure during major incidents. Ability to document incidents, actions performed, root causes, and recovery procedures. Good communication skills in English, both written and spoken.
• NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs.
• While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.
• NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users.
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• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here .
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