MetLife
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Hyderabad · Hybrid · 3-5 Yrs · Oct 17
Insurance Agencies & Brokerages · 10000+ Employees · New York, US
PNB MetLife India Insurance Company Limited (PNB MetLife) is a leading life insurance company in India. With shareholders including MetLife International Holdings LLC, Punjab National Bank Limited, and other private investors, PNB MetLife has been providing financial security since 2001. The company offers a wide range of protection and retirement products through its strong distribution network and bank partnerships, serving customers in over 140 locations across the country. ---- About MetLife At MetLife, we’re leading the global transformation of an industry we’ve long defined. Founded in 1868, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. We have operations in more than 40 markets globally and hold leading positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. We are one of the largest institutional investors in the U.S., with approximately $730 billion in assets under management as of March 31, 2026. We’re proud to be ranked #10 on Fortune’s World’s 25 Best Workplaces™ and recognized on Fortune’s World’s Most Admired Companies list. Additionally, we are Great Place to Work® certified in 33 markets worldwide.
Hiring: Engineering
What employees say
+ Offsite which helps to keep morivated.
− Too much politics in department, and favouritism
More reviews on the company profile.
Job description
Overview
Sr. Site Reliability Engineer I
Responsibilities
- Monitoring: Monitor service health, dashboards, alerts, and key reliability indicators for assigned applications and platforms.
- Incident Response: Respond to alerts, support bridge calls, gather evidence, execute runbooks, communicate status, and escalate when required.
- Observability Support: Create and maintain dashboards, log queries, telemetry checks, alert validation, and actionable monitoring signals.
- Runbook Management: Document operational procedures, update recovery steps, validate readiness with service owners, and support knowledge sharing.
- Automation: Create scripts for repetitive checks, data collection, remediation, operational reporting, and toil reduction.
- Problem Follow-up: Support root cause analysis, postmortem documentation, and closure of assigned corrective/preventive action items.
- Continuous Improvement: Identify alert noise, toil, monitoring gaps, and preventive improvements for senior SRE review.
- SRE Alignment: Support adoption of SLOs, SLIs, SLAs, error budgets, operational readiness reviews, and production support standards.
- AI Readiness: Use or help improve AI-assisted tools for anomaly detection, incident correlation, root cause hints, and operational knowledge retrieval.
- Collaboration: Work with engineering, infrastructure, cloud, and application teams to align service performance with business goals.
- Skills and Experience
- Foundations: Linux, networking fundamentals, application support, cloud fundamentals, production operations, and ITIL-style incident/change processes.
- Scripting: Python, PowerShell, Bash, or equivalent scripting for automation, diagnostics, evidence collection, and reporting.
- Tools: Git, CI/CD basics, ServiceNow or equivalent ticketing; exposure to Elastic/ELK, Grafana, Prometheus, Splunk, APM, and Azure Monitor preferred.
- Cloud & Containers: Azure services, Docker, Kubernetes, and hybrid cloud operations exposure; Terraform or infrastructure-as-code awareness preferred.
- Reliability: Basic understanding of SLIs, SLOs, SLAs, error budgets, alerting, incident response, postmortems, and operational runbooks.
- AI / AIOps Readiness: Ability to use AI-assisted investigation, anomaly detection, and correlation tools responsibly, with strong validation of evidence.
- Database: Hands-on SQL skills for operational diagnostics, data validation, and service health checks.
- Execution: Disciplined follow-through, evidence capture, documentation, escalation hygiene, and collaboration during incidents.
- Learning Mindset: Willingness to deepen skills in cloud, Kubernetes, observability, automation, resilience engineering, and secure operations.
Qualifications
- 3-7 years in production support, DevOps, infrastructure, cloud operations, or software engineering.
- Ability to script and automate standard operational tasks using Python, PowerShell, Bash, or equivalent.
- Bachelor's degree in computer science, engineering, or equivalent practical experience.
- Exposure to regulated enterprise, insurance, banking, or financial services environments preferred.
- Business proficiency in English; Japanese language skills are a plus.
- Preferred Exposure
- Hybrid cloud platforms including on-premises and Azure-hosted services.
- Observability platforms such as ELK/Elastic, Grafana, Prometheus, Splunk, Azure Monitor, and Azure Application Insights.
- GitHub, Azure DevOps, pipelines, repositories, and operational change controls.
- Kubernetes-based production services and containerized application support.
- SRE practices including operational readiness reviews, service health reviews, a
- About MetLife
- Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
- As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered .
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Job application FAQ
Last updated 27 October 2026
- How do I apply for Sr. Site Reliability Engineer I | Hyderabad, IN at MetLife?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. MetLife may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Sr. Site Reliability Engineer I | Hyderabad, IN role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Sr. Site Reliability Engineer I | Hyderabad, IN remote or on-site in Hyderabad, Telangana?
- This listing is marked hybrid with location Hyderabad, Telangana. Confirm details on the job description before applying.
- What skills matter for this Sr. Site Reliability Engineer I | Hyderabad, IN role at MetLife?
- This is a senior Sr. Site Reliability Engineer I | Hyderabad, IN role. Key skills include Hybrid. Feedback AI highlights matched vs missing skills on your profile after signup.