Birlasoft Limited
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Pimpri-chinchwad · On-site · 3-6 Yrs · Oct 7
Enterprise Software & Network Solutions · 10000+ Employees · Pune, India
Navigating Change. Powering Progress. Birlasoft is a global technology company enabling “next-generation” digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering “future-ready” solutions that enhance agility, resilience, and customer experience. Part of the CKA Birla Group and led by Chairman Mrs. Amita Birla, Birlasoft’s nearly 12,000 professionals drive innovation while building a diverse, inclusive, and learning-oriented culture. With a strong focus on sustainability and long-term value creation, Birlasoft transforms enterprises and communities, earning its reputation as a trusted partner and one of the best places to work.
Hiring: Engineering
What employees say
+ Nothing much to say..as it is same as all service based companies
− Long work hours...depends on project..work life balance is difficult
More reviews on the company profile.
Interview experience · AI Test Engineer
Technical Round - Screening on AI Test Engineer on various AI fundamentals around latest technologies. LLM, AI Agent, Agentic, Input/output filters: define purpose, common techniques Prompt injection detection: direct/in
Average difficulty · Bengaluru · 637 reports
More interview insightsJob description
Overview
Area(s) of responsibility
Responsibilities
- Incident & Request Management
- Investigate and resolve incidents, service requests, and alerts escalated from L1 support teams within agreed SLAs.
- Cloud Operations Support
- Manage and support Azure and OVH Cloud resources, including Virtual Machines, Compute Services, Storage, Networking, Identity, Backup, and Monitoring services.
- Technical Troubleshooting
- Diagnose and resolve issues related to cloud infrastructure, operating systems, network connectivity, user access, application availability, and platform performance.
- Monitoring & Health Checks
- Monitor cloud environments using Azure Monitor, Log Analytics, OVH monitoring tools, and third-party monitoring platforms to identify and address issues proactively.
- Access & Identity Management
- Support user provisioning, access control, Azure AD/Entra ID administration, role-based access control (RBAC), and authentication-related issues.
- Change & Release Support
- Implement approved infrastructure changes, system updates, patch management activities, and cloud configuration modifications.
- Service Improvement
- Identify recurring issues, recommend operational improvements, and collaborate with L3 engineers for permanent resolutions.
- Documentation & Knowledge Management
- Create and maintain SOPs, troubleshooting guides, knowledge base articles, and operational runbooks.
- Customer & Stakeholder Communication
- Provide regular updates to users and stakeholders regarding incident status, resolutions, and service performance.
- Collaboration & Escalation
- Work closely with L1 teams, L3 engineers, cloud architects, and vendor support teams to resolve complex issues efficiently.
Qualifications
- Bachelor's Degree in Computer Science, Information Technology, or related field.
- 3+ years of experience in Infrastructure Support or Cloud Operations.
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft Certified: Azure Fundamentals (AZ-900)
- OVH Cloud Certifications (Preferred)
- ITIL Foundation Certification
- Microsoft Security, Compliance, and Identity Fundamentals (SC-900)
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Job application FAQ
Last updated 26 October 2026
- How do I apply for Engineer-Cloud & Infra Engg at Birlasoft Limited?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Birlasoft Limited may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Engineer-Cloud & Infra Engg role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Engineer-Cloud & Infra Engg remote or on-site in Pimpri-Chinchwad, Maharashtra?
- This listing is marked on_site with location Pimpri-Chinchwad, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this Engineer-Cloud & Infra Engg role at Birlasoft Limited?
- This is a mid-level Engineer-Cloud & Infra Engg role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.