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FIS, Inc.
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Delhi · On-site · Oct 20
7 open roles0 posted in 7d7 in 30d
Hiring: Engineering
Job description
Overview
SRE Production Support (Rotational Shift)
Responsibilities
- Provide 24x7 production support for critical business applications and infrastructure.
- Perform troubleshooting, incident management, root cause analysis, service restoration, and problem-management activities.
- Develop and maintain automation solutions that reduce manual effort and operational toil.
- Create and enhance scripts using Shell Scripting and Python.
- Monitor system health, performance, and service availability.
- Collaborate with application, infrastructure, and network teams to improve reliability and resiliency.
- Participate in on-call rotations, night shifts, and weekend support as required.
- Drive continuous-improvement initiatives aligned with SRE best practices.
Qualifications
- Overall experience of 4 - 6 years in production support, automation, Linux, and Site Reliability Engineering.
- Strong hands-on experience with Linux/Unix administration and troubleshooting.
- Proficiency in Linux commands , Shell scripting, and Python scripting/development.
- Good understanding of Site Reliability Engineering principles and operational excellence.
- Experience in automation, orchestration, and toil-reduction initiatives.
- Knowledge of production support processes, incident management, root cause analysis, service restoration, and problem management.
- Good understanding of switching technologies and network fundamentals.
- Experience with monitoring and observability tools such as Splunk, Dynatrace, NetXMS, or similar platforms.
- Exposure to cloud platforms, DevOps tooling, ITIL processes, and service-management tools.
- Strong analytical, troubleshooting, organizational, time-management, and communication skills.
- Flexibility to work in night shifts, on-call rotations, and weekend support schedules.
Benefits
- An exciting opportunity to be part of a leading financial technology organization.
- To be part of a vibrant and collaborative team focused on reliable, resilient, and automated production services.
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
- A broad range of professional education and personal-development possibilities to strengthen SRE, automation, and production-support capabilities.
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Job application FAQ
Last updated 27 October 2026
- How do I apply for SRE Production Support (Rotational Shift) | New Delhi, IN at FIS, Inc.?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. FIS, Inc. may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this SRE Production Support (Rotational Shift) | New Delhi, IN role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is SRE Production Support (Rotational Shift) | New Delhi, IN remote or on-site in New Delhi, Delhi?
- This listing is marked on_site with location New Delhi, Delhi. Confirm details on the job description before applying.
- What skills matter for this SRE Production Support (Rotational Shift) | New Delhi, IN role at FIS, Inc.?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.