Overview

India - Hyderabad JOB ID: R-251354 LOCATION: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Oct. 13, 2026 CATEGORY: Engineering

Responsibilities

• 50% service governance, operational readiness, resilience, and process leadership
• 50% hands-on AWS site reliability engineering
• Establish and operate a consistent application handover process, with readiness criteria covering ownership, architecture, dependencies, monitoring, access, security findings, runbooks, recovery, known risks, knowledge transfer, hypercare, and formal acceptance.
• Identify incomplete or unsafe handovers and recommend deferring acceptance. Ensure exceptions are documented, time-bound, and approved by the appropriate business, service, security, or risk owner.
• Maintain a service catalogue and operating profile for every supported application, including criticality, owners, recurring tasks, dependencies, support hours, access requirements, backup coverage, recovery objectives, and escalation paths.
• Define clear responsibilities, decision rights, support boundaries, and segregation of duties across SRE, application engineering, Product, Security, business owners, vendors, and other stakeholders.
• Agree service indicators and internal objectives, proposed SLAs, support hours, severity definitions, response and restoration expectations, maintenance windows, recovery expectations, and escalation paths.
• Lead business-continuity and disaster-recovery planning, including business-impact analysis, dependency mapping, recovery procedures, technical recovery tests, and remediation tracking.
• Establish repeatable security-review and audit-readiness processes covering technical evidence, control self-assessments, access reviews, vulnerability remediation, and audit findings while preserving the independence of Security and Audit.
• Define standards and ownership for essential operational knowledge, including service profiles, architecture and dependency records, runbooks, incident playbooks, recovery procedures, access models, and known-risk registers.
• Lead regular service and reliability reviews, turning operational performance, incidents, recovery readiness, security actions, and risks into prioritised improvements with accountable owners.
• Operate and improve secure, reliable, scalable, and cost-effective application infrastructure on AWS.
• Build and maintain infrastructure as code, delivery pipelines, and automation that removes repetitive operational effort.
• Improve observability through meaningful metrics, logs, traces, dashboards, alerts, and service-health reporting.
• Participate in on-call and incident response, including diagnosis, mitigation, recovery, communication, escalation, and blameless post-incident reviews.
• Improve availability, performance, capacity, resilience, backup and recovery, patching, infrastructure lifecycle management, and security posture.
• Partner with application teams on architecture, production readiness, deployment safety, application resilience, and operational quality.
• Apply SRE practices such as SLIs, SLOs, error budgets, automation, and learning from failure to reduce repeat incidents, alert fatigue, manual toil, and recovery time.
• Hands-on AWS site reliability engineering - approximately 50%

Qualifications

• Master's or Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field
• 5-8 years of relevant experience
• Strong understanding of AWS infrastructure, networking, identity and access management, security, monitoring, backup, and resilience patterns with depth in the services most relevant to data platforms: IAM, VPC, PrivateLink, S3, EC2, KMS, CloudWatch, CloudTrail, Secrets Manager, and STS. Working knowledge of EKS, Lambda, Glue, EMR, RDS will be good to have.
• Experience in operating business-critical production services on AWS.
• Strong hands-on experience in Site Reliability Engineering, Platform Engineering, Cloud Operations, or Infrastructure Engineering.
• Practical experience with infrastructure as code, CI/CD, operational automation, monitoring, observability, and incident response.
• Demonstrated experience establishing or improving service handovers, support models, operational ownership, service levels, business continuity, disaster recovery, or security-control processes.
• Experience defining and testing recovery objectives, recovery plans, and technical recovery procedures.
• Understanding of security controls, audit evidence, access governance, vulnerability management, risk acceptance, and segregation of duties.
• Ability to convert unclear cross-team responsibilities into practical, agreed, and measurable operating arrangements.
• Strong facilitation, negotiation, documentation, and stakeholder-management skills.
• Ability to influence technical, business, security, and leadership stakeholders without relying on direct reporting authority.
• A pragmatic approach to governance that improves accountability and reliability without introducing unnecessary bureaucracy.
• Strong analytical and problem-solving ability, with a record of turning complex or ambiguous platform challenges into scalable and reusable solutions.
• Experience working in Agile delivery environments and using planning and delivery tools such as Jira or Jira Align.
• Experience supporting a portfolio of applications with different criticality and support requirements.
• Experience in a regulated, security-sensitive, or audit-intensive environment.
• Familiarity with frameworks such as AWS Well-Architected, ITIL, and business-continuity standards.
• Experience with containers and orchestration platforms such as Docker, Amazon ECS, Amazon EKS, or Kubernetes.
• Relevant AWS, SRE, IT service-management, security, risk, or business-continuity certifications, including:
• AWS Certified Solutions Architect
• AWS Certified Security - Specialty
• SAFe Agilist or another SAFe certification
• Excellent written and verbal communication, with the ability to explain complex platform concepts, architecture decisions, risks, and trade-offs in clear, business-relevant language.
• Strong influencing and consensus-building skills, including the ability to establish standards and drive adoption across teams without relying solely on formal authority.
• A platform-product mindset focused on reusable capabilities, paved roads, developer experience, measurable outcomes, and long-term platform health.
• Strong systems-thinking and structured problem-solving skills, with the ability to diagnose issues across application, platform, cloud, governance, security, and operating-model boundaries.
• High degree of ownership, initiative, and follow-through, with the ability to move ambiguous topics from exploration through decision, implementation, adoption, and continuous improvement.
• Collaborative and globally minded, with experience working effectively across architecture, governance, cybersecurity, operations, engineering, product, and business teams.
• Strong planning, estimation, prioritization, and execution skills, with the ability to manage multiple initiatives while maintaining high standards for security, reliability, quality, and reusability.