Virtusa
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Pune · On-site · 1-3 Yrs · Oct 30
Information Technology Support Services · 10000+ Employees · Westborough, US
At Virtusa, we spark change through our Digital Transformation Studio, delivering deep digital engineering and industry expertise through client-specific and integrated agile scrum teams. We work with Global 2000 companies and leading software vendors in domains like Communications & Technology, Banking & Financial Services, Insurance, Telecommunications, and Media, Information & Entertainment. Simply put, we build and sustain application platforms, giving our clients a competitive advantage over their peers. Incepted in 1996, Virtusa is headquartered in New York City and has offices and technology centers across the United States, Europe, the Middle East, and Asia.
Hiring: Engineering
What employees say
+ Good, The project i am currently working have great managers
− no cab facility, No hikes
More reviews on the company profile.
Interview experience · Associate Architect
Just had my first round of the interview. The experience was good, and I was able to answer the questions confidently. Now waiting for the feedback. Most of the questions were scenario based.
Average difficulty · Pune · 1,913 reports
More interview insightsJob description
Overview
We are seeking a GenAI & AI Ops Engineer to build, operate, and optimize AI-powered customer engagement systems using Google Cloud
Responsibilities
- Manage prompt templates, RAG pipelines, and knowledge integrations
- Implement observability using Cloud Monitoring, Logging, and BigQuery analytics Troubleshoot conversational AI issues and support incident response
- Integrate AI assistants with enterprise systems such as CRM, ticketing systems, and knowledge bases
- Develop APIs, webhooks, and automation for AI workflows
- Manage CI/CD pipelines, versioning, and releases for AI agents, prompts, and knowledge bases
Qualifications
- Hands-on experience with Dialogflow CXExperience working with Generative AI / LLM applications
- Experience with REST APIs and webhook integrationsQualification:Proficiency in Python or Node.jsGoogle Cloud certifications (Cloud Engineer or ML Engineer)Role Focus:
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Job application FAQ
Last updated 30 October 2026
- How do I apply for GenAI & AI Ops Engineer at Virtusa?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Virtusa may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this GenAI & AI Ops Engineer role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is GenAI & AI Ops Engineer remote or on-site in Pune, Maharashtra?
- This listing is marked on_site with location Pune, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this GenAI & AI Ops Engineer role at Virtusa?
- This is a mid-level GenAI & AI Ops Engineer role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.