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Ahmedabad · On-site · 5-8 Yrs · Oct 23
1 open role0 posted in 7d1 in 30d
Hiring: Engineering
Job description
Overview
Staff SRE Engineer - Voice Core Platform (Ahmedabad)
Responsibilities
- We are building a real-time conversational AI voice platform. An orchestrator runs every call through Voice Activity Detection, Speech-to-Text, LLM-based agent matching, tool calling against ServiceNow platform (Glide) APIs, and Text-to-Speech.
- In voice, latency and reliability are the product. You will own the platforms reliability, performance and operational architecture, and set direction across teams.
- Define and drive SLIs/SLOs for availability, perceived latency (end-of-speech to first audio), and call quality.
- Design autoscaling and capacity plans for stateful, real-time connections (WebSocket, WebRTC, SIP/RTP).
- Lead load, soak and breakpoint testing, and turn results into capacity models.
- Build resilience for LLM, STT and TTS dependencies: failover, fallbacks, rate-limit handling and graceful degradation.
- Lead incident response and postmortems, and mentor engineers across the team.
Qualifications
- To be successful in this role you have:
- 8+ years in SRE, DevOps, production engineering or software engineering on production systems at scale.
- 1+ year building or operating real-time voice systems (VoIP, SIP/RTP, WebRTC, or STT/TTS integration).
- 2+ years building or operating AI agentic systems and orchestration pipelines (agent routing, tool calling, multi-step LLM workflows).
- 1+ year deploying and operating LLMs in production (model serving, inference optimization, provider integration and failover).
- Strong expertise in Kubernetes, cloud infrastructure ([AWS / Azure / GCP]) and Terraform or similar.
- Hands-on observability experience (OpenTelemetry, Prometheus, Grafana, Datadog or similar).
- Proficiency in Python, Go or Java.
- Familiarity with the ServiceNow platform or enterprise SaaS backends.
- Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. .
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Job application FAQ
Last updated 31 October 2026
- How do I apply for Staff SRE Engineer - Voice Core Platform (Ahmedabad) at armis?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. armis may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Staff SRE Engineer - Voice Core Platform (Ahmedabad) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Staff SRE Engineer - Voice Core Platform (Ahmedabad) remote or on-site in Ahmedabad, Gujarat?
- This listing is marked on_site with location Ahmedabad, Gujarat. Confirm details on the job description before applying.
- What skills matter for this Staff SRE Engineer - Voice Core Platform (Ahmedabad) role at armis?
- This is a lead Staff SRE Engineer - Voice Core Platform (Ahmedabad) role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.