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Ison Xperiences
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Bengaluru · On-site · Nov 2
1 views
1 open role0 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
Roles & Responsibilities Handle customer queries and provide accurate and timely resolutions.
Responsibilities
- Handle customer queries and provide accurate and timely resolutions. Assist customers with troubleshooting and service-related issues. Handle queries related to prepaid and postpaid services . Understand customer concerns and provide appropriate information and guidance.
- Maintain professional, polite, and customer-focused communication. Communicate effectively in English while handling customer interactions. Follow process guidelines, company policies, and customer service quality standards.
- Maintain a high level of customer satisfaction during every interaction. Candidate Requirements Good proficiency in English is mandatory. Minimum qualification: 12th Pass or Any Degree . Freshers and experienced candidates are eligible. Strong communication and customer-handling skills. Good problem-solving and troubleshooting abilities. Customer-focused and professional approach. Comfortable working in 24/7 rotational shifts . Willingness to work as per business and process requirements.
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Job application FAQ
Last updated 8 November 2026
- How do I apply for SMB – Customer Support Executive at Ison Xperiences?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Ison Xperiences may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this SMB – Customer Support Executive role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is SMB – Customer Support Executive remote or on-site in Bengaluru, Karnataka?
- This listing is marked on_site with location Bengaluru, Karnataka. Confirm details on the job description before applying.
- What skills matter for this SMB – Customer Support Executive role at Ison Xperiences?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.