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Bengaluru · On-site · ₹6 LPA · 3 days ago
1 open role1 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
Be Part of Our Team | Customer Support Professionals | 4.5 LPA (Bengaluru)
Responsibilities
- We are hiring Customer Support Executives for an International Voice Process. The role involves handling inbound customer calls, verifying customer and account details, resolving queries related to orders, billing, and basic troubleshooting, while delivering an excellent customer experience.
- Location: Bengaluru Shift: Rotational (UK Evening / US Night / APAC Day) Salary: Up to 5.5 LPA Eligibility: Freshers & Experienced Candidates Welcome
- Handle inbound calls from international customers
- Verify customer and account information accurately
- Resolve queries related to orders, billing, and basic troubleshooting
- Maintain accurate customer records and update CRM
- Meet performance metrics such as CSAT, AHT, and Quality scores
Qualifications
- Excellent English communication skills
- Solid listening and problem-solving abilities
- Basic computer knowledge and typing skills
- Comfortable working in rotational shifts and week-offs
- Customer-focused attitude
- International Voice Process, Customer Support, Inbound Calling, English Communication, CRM, CSAT, AHT, Customer Service, BPO, Call Center
- Interested candidates can contact:
- Vishal-hidden_mobile / hidden_mobile / hidden_mobile
- or visit Our Website Which is jobshop.ai
- OR Come direct to Jobshop which is:
- Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043
- Google Maps: https://share.google/GP8tGHLFhIuYPrZRY .
Nice to have
- Prior International Voice/BPO experience
- Neutral accent
- Knowledge of CRM tools
- Interview Process
- HR Screening Communication Round Operations Round Offer
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Job application FAQ
Last updated 5 November 2026
- How do I apply for Be Part of Our Team | Customer Support Professionals | 4.5 LPA (Bengaluru) at JobShop?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. JobShop may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Be Part of Our Team | Customer Support Professionals | 4.5 LPA (Bengaluru) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Be Part of Our Team | Customer Support Professionals | 4.5 LPA (Bengaluru) remote or on-site in Bengaluru, Karnataka?
- This listing is marked on_site with location Bengaluru, Karnataka. Confirm details on the job description before applying.
- What skills matter for this Be Part of Our Team | Customer Support Professionals | 4.5 LPA (Bengaluru) role at JobShop?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.