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Leading
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1001 to 5000 Employees · Chengdu, China
7 open roles1 posted in 7d7 in 30d
Work-life balance 5.0Compensation & benefits 5.0Culture & values 5.0
Hiring: Finance and accounts, Engineering, Customer support and operations, Human resources
What employees say
+ good benefits and good salary.
− it's a good experience working here
More reviews on the company profile.
Job description
Overview
Customer Service Analyst 1-Support (Bengaluru)
Responsibilities
- An associte in this role would be responsible for analyzing, configuring, testing, and implementing changes across Cerner/Oracle Health solutions. This role ensures that client requirements are translated into accurate system configurations while maintaining quality, compliance, and alignment with organizational standards. The analyst works closely with clients, internal stakeholders, and cross-functional teams to ensure secure, timely, and seamless delivery of changes.
- Change Configuration & Implementation
- Requirements Gathering & Analysis
- Issue Investigation & Troubleshooting
- Collaboration & Communication
- Compliance, Standards & Documentation
- Continuous Improvement
Qualifications
- Career Level - IC1 .
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Job application FAQ
Last updated 6 November 2026
- How do I apply for Customer Service Analyst 1-Support (Bengaluru) at Leading?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Leading may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Service Analyst 1-Support (Bengaluru) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Service Analyst 1-Support (Bengaluru) remote or on-site in Bengaluru, Karnataka?
- This listing is marked on_site with location Bengaluru, Karnataka. Confirm details on the job description before applying.
- What skills matter for this Customer Service Analyst 1-Support (Bengaluru) role at Leading?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.