Birlasoft Limited
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Bengaluru · Hybrid · 4-7 Yrs · 1 day ago
Enterprise Software & Network Solutions · 10000+ Employees · Pune, India
Navigating Change. Powering Progress. Birlasoft is a global technology company enabling “next-generation” digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering “future-ready” solutions that enhance agility, resilience, and customer experience. Part of the CKA Birla Group and led by Chairman Mrs. Amita Birla, Birlasoft’s nearly 12,000 professionals drive innovation while building a diverse, inclusive, and learning-oriented culture. With a strong focus on sustainability and long-term value creation, Birlasoft transforms enterprises and communities, earning its reputation as a trusted partner and one of the best places to work.
Hiring: Engineering, Customer support and operations
What employees say
+ Nothing much to say..as it is same as all service based companies
− Long work hours...depends on project..work life balance is difficult
More reviews on the company profile.
Interview experience · AI Test Engineer
Technical Round - Screening on AI Test Engineer on various AI fundamentals around latest technologies. LLM, AI Agent, Agentic, Input/output filters: define purpose, common techniques Prompt injection detection: direct/in
Average difficulty · Bengaluru · 637 reports
More interview insightsJob description
Overview
Empowered By Innovation
Responsibilities
- Provide day-to-day support for Vector vCDM application.
- Analyze and resolve incidents, service requests, and problem tickets.
- Monitor application health and ensure SLA compliance.
- Coordinate with Vector product support for complex issues.
- Perform root cause analysis and document resolutions.
- Manage user accounts, roles, and permissions.
- Support Vector vCDM licensing activities.
- Monitor license utilization and availability.
- Troubleshoot access-related issues.
- Support vCDM client installations.
- Assist package deployment and rollout activities.
- Coordinate software packaging and deployment teams.
- Validate successful deployment after rollout.
- Support vCDM upgrades and service pack deployments.
- Execute upgrade validation and pilot testing activities.
- Coordinate release qualification and user acceptance validation.
- Support production rollout activities.
- Maintain application support documentation.
- Vector vCDM User & Administration
- Windows Server Environment
- Java/ Rest API
- Application Support Processes
- Incident and Problem Management
- Software Deployment and Packaging
- User & License Management
- SQL Database fundamentals
- PowerShell scripting
- ITIL Processes
- Release and Change Management
- Automotive Engineering Toolchain knowledge
Qualifications
- Location: Bengaluru / Pune / Hybrid | Shift: 11:00AM to 7:00PM
- Immediate joiners are requested to apply.
- Role Purpose
- Provide L1/L2/L3 support for the Vector vCDM application by ensuring stable operations, resolving incidents and service requests, supporting user administration, licensing, upgrades, packaging, rollouts, and maintaining system availability. The role acts as the primary interface between business users, infrastructure teams, packaging teams, and Vector support.
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Job application FAQ
Last updated 5 November 2026
- How do I apply for Vector vCDM Support Engineer at Birlasoft Limited?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Birlasoft Limited may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Vector vCDM Support Engineer role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Vector vCDM Support Engineer remote or on-site in Bengaluru, Karnataka?
- This listing is marked hybrid with location Bengaluru, Karnataka. Confirm details on the job description before applying.
- What skills matter for this Vector vCDM Support Engineer role at Birlasoft Limited?
- This is a mid-level Vector vCDM Support Engineer role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.