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Infoexesy Private Limited
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Hyderabad · On-site · 1 hour ago
1 open role1 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
Process Type: Inbound Voice (Customer Support) Qualification: Intermediate & Above Languages Required: English & Hindi (Regional language proficiency preferred) Working Days: 6 days a week, 1 rotational week off Transportation: 2-way cab facility up to 35 KM radius (Nodal point pick-up & drop) or ₹2,000 Transport Allowance
Responsibilities
- Handle inbound customer calls and provide accurate information regarding banking products and services.
- Clarify customer queries and determine appropriate solutions.
- Research, troubleshoot, and resolve issues efficiently.
- Escalate unresolved queries to the appropriate department when needed.
- Complete transactions and maintain accurate documentation.
- Cross-sell suitable banking products based on customer requirements.
Qualifications
- SVAR Score: 50 & above
- Excellent verbal communication in English & Hindi
- Regional language proficiency preferred
- Basic computer knowledge and familiarity with MS Office tools
- Strong telephone etiquette and active listening skills
- Sound decision-making, logical reasoning, and numerical ability
- Customer-oriented mindset with patience and empathy
Education
- Undergraduates / Graduates are eligible to apply.
- Note: Pursuing Higher Education & B. Pharmacy students are not eligible.
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Job application FAQ
Last updated 5 November 2026
- How do I apply for Freshers Urgent Recruitment – Customer Support Executive – Hindi/English (Hitech City, Hyderabad) at Infoexesy Private Limited?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Infoexesy Private Limited may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Freshers Urgent Recruitment – Customer Support Executive – Hindi/English (Hitech City, Hyderabad) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Freshers Urgent Recruitment – Customer Support Executive – Hindi/English (Hitech City, Hyderabad) remote or on-site in Hyderabad, Telangana (+1 other)?
- This listing is marked on_site with location Hyderabad, Telangana (+1 other). Confirm details on the job description before applying.
- What skills matter for this Freshers Urgent Recruitment – Customer Support Executive – Hindi/English (Hitech City, Hyderabad) role at Infoexesy Private Limited?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.