Liebherr CMCtec India Private Limited
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Pune · On-site · 1 day ago
Machinery Manufacturing · 10000+ Employees · Biberach an der Riß, Germany
Hiring: Engineering, Customer support and operations
What employees say
+ Salary as per industry standards Benefits better than industry standards
− Senior management is clueless in marketing positioning They have made a luxury brand into a mediocre brand and have spoiled the brand image.
More reviews on the company profile.
Interview experience · Graduate Engineer Trainee
Rounds 1. Technical Interview- Written Test 2. HR Interview - At office Rounds 1. Technical Interview- Written Test 2. HR Interview - At office Rounds 1. Technical Interview- Written Test 2. HR Interview - At office Roun
Average difficulty · Pune · 6 reports
More interview insightsJob description
Overview
Creating passion: your responsibilities
Responsibilities
- Maintain and validate master data, article codes, spare part kits, parts lists, price lists, and backorder
- Manage spare-parts enquiries, prepare quotations, and process orders in the ERP system, coordinate stock
- Support end-to-end commercial administration of service jobs, including quotation and approval processing,
- Administer warranty claims by handling claim registration, policy checks, coordination with Quality and
- Respond to customer service commercial queries related to pricing, freight or express charges, documentation,
- Maintain accurate documentation, trackers, and KPI reports while ensuring adherence to internal processes
- Bachelor’s degree (Commerce/Business/Supply Chain or similar).
Qualifications
- More than 5 years’ experience in Customer Service Admin / After Sales Operations / Order Management (industrial preferred).
Nice to have
- Working knowledge of ERP (BaaN IV, SAP) and MS Excel.
- Strong communication & follow-up discipline.
- Accuracy and attention to detail.
- Analytical and solution-oriented thinking.
- Ability to work with cross-functional teams.
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Job application FAQ
Last updated 5 November 2026
- How do I apply for Customer Service Specialist - Sales & Warranty at Liebherr CMCtec India Private Limited?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Liebherr CMCtec India Private Limited may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Service Specialist - Sales & Warranty role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Service Specialist - Sales & Warranty remote or on-site in Pune, Maharashtra?
- This listing is marked on_site with location Pune, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this Customer Service Specialist - Sales & Warranty role at Liebherr CMCtec India Private Limited?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.