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Emerson Electric Company India Private Limited
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Chennai · On-site · 10-13 Yrs · Oct 11
1 open role0 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
Assistant Manager - Customer Support (Chennai Parts Distribution Centre) In This Role, Your Responsibilities Will Be: Ensure compliance with Emerson ethics, trade compliance, business unit, safety, quality, and CPDC process requirements.
Responsibilities
- Assistant Manager - Customer
- Support (Chennai Parts Distribution Centre) In This Role, Your Responsibilities Will
- Be: Ensure compliance with Emerson ethics, trade compliance, business unit, safety, quality, and CPDC process requirements.
- Lead the Customer
- Support team by setting clear performance metrics, reviewing progress, coaching team members, and driving accountability for results.
- Drive monthly CPDC parts shipments and sales in line with the sales and operations plan. Proactively monitor order risks and work with relevant stakeholders to maintain zero liquidated damages exposure for orders managed by the CPDC Customer
- Conduct periodic order and performance review meetings and provide clear, timely updates to all stakeholders.
- Support / TeleCaller job for candidates with 6+ years of experience.
Qualifications
- You promote a sense of urgency and establishes and enforces individual accountability in the team, you see the big picture, constantly imagines future scenarios, and creates strategies to sustain competitive advantage, you serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts For This Role, You Will Need: A degree or equivalent qualification, with at least 10 years of relevant
- experience in customer support, order management, or a related function. Demonstrated experience managing customers and end-to-end order execution. Prior people-management or team-coordination experience, including the ability to manage at least one team member. Strong working
- knowledge of Microsoft Office applications and experience using enterprise resource planning systems and other department-specific digital tools. Good interpersonal, stakeholder-management, presentation, and written and verbal communication skills.
- Proficiency in English and Hindi to effectively support customers across North, East, West, and Central India. Ability to work independently, manage priorities, conduct structured reviews, and deliver results with minimal supervision.
- It is a Full Time Customer Support / TeleCaller job for candidates with 6+ years of experience.
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Job application FAQ
Last updated 5 November 2026
- How do I apply for Assistant Manager - Customer Support at Emerson Electric Company India Private Limited?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Emerson Electric Company India Private Limited may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Assistant Manager - Customer Support role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Assistant Manager - Customer Support remote or on-site in Chennai, Tamil Nadu?
- This listing is marked on_site with location Chennai, Tamil Nadu. Confirm details on the job description before applying.
- What skills matter for this Assistant Manager - Customer Support role at Emerson Electric Company India Private Limited?
- This is a mid-level Assistant Manager - Customer Support role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.