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Canvendor
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Chennai · On-site · 5-8 Yrs · 1 day ago
1 open role1 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
#Urgent_Opening_for Canvendor
Responsibilities
- #Hiring: Technical Customer
- Lead (5+Years Experience) | Chennai |
Qualifications
- Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer support processes and outcomes
- Excellent written and verbal communication skills, with the ability to convey technical concepts clearly and professionally
- Highly organized and able to manage multiple priorities in a fast-paced, dynamic environment
- Strong analytical skills with intermediate to advanced proficiency in Excel; experienced in working with large data sets to identify trends and resolve complex issues
- Skilled at identifying root causes and structuring logical, data-backed recommendations for operational improvements
- Detail-oriented with a commitment to accuracy, quality, and data security
- Comfortable working cross-functionally and across time zones, with partial overlap with US business hours
- Intermediate understanding of technical systems, APIs, and SQL
- Experience working with support ticketing systems such as Jira Service Desk; reporting and project configuration experience is a plus
- Familiarity with customer invoicing, billing, or finance operations in a SaaS or B2B environment is preferred
- 5 to 7 years of experience in SaaS technical support, customer operations, or similar project focused roles
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Job application FAQ
Last updated 6 November 2026
- How do I apply for Technical Customer Support Lead at Canvendor?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Canvendor may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Technical Customer Support Lead role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Technical Customer Support Lead remote or on-site in Chennai, Tamil Nadu?
- This listing is marked on_site with location Chennai, Tamil Nadu. Confirm details on the job description before applying.
- What skills matter for this Technical Customer Support Lead role at Canvendor?
- This is a lead Technical Customer Support Lead role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.