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Volody Products
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Mumbai · On-site · Oct 29
1 open role0 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
Company Description
Qualifications
- Strong Customer Support and Customer Service skills focused on responsiveness, empathy, and problem-solving.
- Experience in Customer Satisfaction practices, including follow-ups, feedback handling, and relationship management.
- Ability to manage Online Support interactions across email, chat, and ticketing systems.
- Basic Technical Support capabilities to understand software workflows, troubleshoot user issues, and coordinate with technical teams.
- Clear and professional communication skills in English; proficiency in additional regional languages is an advantage.
- Comfort working with SaaS platforms, CRM or support tools, and standard office applications.
- Strong organizational skills, attention to detail, and the ability to work in a fast-paced, customer-focused environment.
- Prior experience in software or technology customer support is preferred; a bachelor's degree in any discipline is beneficial.
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Job application FAQ
Last updated 6 November 2026
- How do I apply for Customer Support Executive (Mumbai based only) at Volody Products?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Volody Products may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Support Executive (Mumbai based only) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Support Executive (Mumbai based only) remote or on-site in Mumbai, Maharashtra?
- This listing is marked on_site with location Mumbai, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this Customer Support Executive (Mumbai based only) role at Volody Products?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.