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Touch Consultants
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Delhi · On-site · 1-4 Yrs · 3 days ago
2 open roles2 posted in 7d2 in 30d
Hiring: Customer support and operations
Job description
Overview
We are hiring enthusiastic and customer-oriented candidates for a leading multinational company in Gurgaon for its International Voice and International Chat processes.
Responsibilities
- Handle international customer queries through voice calls, live chat or blended support channels.
- Provide accurate information and effective solutions to customer queries.
- Maintain professional communication and deliver a positive customer experience.
- Ensure customer satisfaction while adhering to process guidelines.
- Freshers and candidates with up to 1 year of experience can apply.
- Candidates who have completed their 12th standard are eligible.
- Graduates and postgraduates from any stream are welcome.
- B.Tech graduates can also apply.
- Candidates currently pursuing graduation through distance education / open learning universities such as IGNOU, DU SOL or other recognised distance-learning universities are eligible.
- Regular college-going students will not be considered.
- Excellent verbal communication skills are required for voice processes.
- Good written English and typing skills are required for chat processes.
- Candidates must be adaptable to work in International Voice, Chat or Blended Customer Support processes.
- Immediate joiners are preferred.
- Salary will depend on communication skills, educational background and overall candidate profile.
- 5 working days with fixed Saturday and Sunday offs.
- Free two-way cab facility for candidates residing within the eligible cab service zone.
- Candidates residing outside the cab service zone must be willing to relocate to Gurgaon.
- Opportunity to work with a leading multinational company.
- Excellent career opportunity for freshers.
- Multiple openings across different international customer support businesses.
- Professional work workplace and career growth opportunities.
Qualifications
- Salary: 18,000 25,500 In-hand per month
- Working Days: 5 Days a Week
- Weekly Off: Fixed Saturday and Sunday
- Joining: Immediate Joiners Preferred
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Job application FAQ
Last updated 6 November 2026
- How do I apply for Customer Support Executive _ Voice & Chat Process_ Freshers | Gurgaon (Delhi) at Touch Consultants?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Touch Consultants may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Support Executive _ Voice & Chat Process_ Freshers | Gurgaon (Delhi) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Support Executive _ Voice & Chat Process_ Freshers | Gurgaon (Delhi) remote or on-site in New Delhi, Delhi?
- This listing is marked on_site with location New Delhi, Delhi. Confirm details on the job description before applying.
- What skills matter for this Customer Support Executive _ Voice & Chat Process_ Freshers | Gurgaon (Delhi) role at Touch Consultants?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.