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Sahii.in
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Delhi · On-site · 0-3 Yrs · Oct 14
1 open role0 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
We are looking for a Customer Support Executive to join our team at Sahii.
Responsibilities
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
- The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
- Pay: ₹13,500.00 - ₹16,500.00 per month
Benefits
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
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Job application FAQ
Last updated 5 November 2026
- How do I apply for Customer Service Representative at Sahii.in?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Sahii.in may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Service Representative role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Service Representative remote or on-site in Delhi?
- This listing is marked on_site with location Delhi. Confirm details on the job description before applying.
- What skills matter for this Customer Service Representative role at Sahii.in?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.