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Primebook India
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Delhi Division · On-site · ₹2-3 LPA · 1-4 Yrs · 4 days ago
1 open role1 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
Primebook is an innovative tech brand by Floydwiz Technologies Pvt. Ltd., founded by IIT Delhi alumni Aman Verma and Chitranshu Mahant. We design Android-based laptops tailored for young learners in India, making digital education more affordable and accessible.
Responsibilities
- About the Company
- Primebook is an innovative tech brand by Floydwiz Technologies Pvt. Ltd., founded by IIT Delhi alumni Aman Verma and Chitranshu Mahant. We design Android-based laptops tailored for young learners in India, making digital education more affordable and accessible.
- Respond to customer inquiries across voice and chat channels in a timely and professional
- Demonstrate patience, empathy, and a strong customer-centric approach.
- Collaborate with cross-functional teams to enhance customer experience.
- Provide accurate information and resolve customer issues efficiently.
- Flexibility to work on weekends as per business requirements.
Qualifications
- Graduation in any stream(Full/Part-time)
- 1-2 years of experience in customer support through chat and call, preferably in the tech
- Strong communication skills, both written and verbal.
- Tech-savvy and comfortable working with the Android ecosystem.
- Strong problem-solving skills and attention to detail.
- Health insurance
- Provident Fund
- Are you comfortable working in an on site setting ( South Delhi)?
- How many years of experience do you have in customer support handling both calls and chats?
- Please mention your Notice Period (In Days)?
- Please mention your current CTC ?
- Please mention your Expected CTC ?
- Are you comfortable with the budget range of 20k to 25k?
- Have you worked with a tech product or in the tech industry before?
- Are you comfortable working on weekends if required by business needs?
Education
- Bachelor's (Required)
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Job application FAQ
Last updated 5 November 2026
- How do I apply for Customer Support Executive (CSE) (South Delhi) at Primebook India?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Primebook India may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Support Executive (CSE) (South Delhi) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Support Executive (CSE) (South Delhi) remote or on-site in Delhi Division, Delhi?
- This listing is marked on_site with location Delhi Division, Delhi. Confirm details on the job description before applying.
- What skills matter for this Customer Support Executive (CSE) (South Delhi) role at Primebook India?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.