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Axis Services
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Hyderabad · On-site · ₹10 LPA · 5-8 Yrs · Oct 22
2 open roles1 posted in 7d2 in 30d
Hiring: Customer support and operations
Job description
Overview
Greetings from Axis Services!!
Responsibilities
- Manage and monitor team performance to achieve productivity, quality, CSAT, AHT, and SLA targets.
- Coach team members, provide regular feedback, and address performance gaps through action plans.
- Handle escalations and ensure process compliance.
- Coordinate with SMEs, Quality Analysts, and Operations Managers.
- Up to 10 LPA, depending on previous CTC and interview performance.
- Competitive hike based on previous CTC.
- 5-day working week with 2 rotational offs.
- Cab facility available.
- Graduation is mandatory.
- Candidates must have at least 1 year of Team Lead experience on paper. (With International Retail Banking)
- Immediate joiners and candidates serving notice are preferred.
- Check Eligibility Criteria thoroughly before applying
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Job application FAQ
Last updated 5 November 2026
- How do I apply for Team Lead -International Retail Banking | International BPO(Hyderabad) at Axis Services?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Axis Services may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Team Lead -International Retail Banking | International BPO(Hyderabad) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Team Lead -International Retail Banking | International BPO(Hyderabad) remote or on-site in Hyderabad, Telangana?
- This listing is marked on_site with location Hyderabad, Telangana. Confirm details on the job description before applying.
- What skills matter for this Team Lead -International Retail Banking | International BPO(Hyderabad) role at Axis Services?
- This is a lead Team Lead -International Retail Banking | International BPO(Hyderabad) role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.