Back to Browse Jobs
Jobmate
Create a free account
One signup unlocks everything for this job:
- See your personalized profile match score
- See the skills this role is missing for you
- Apply to this job and track your application
- Generate an AI cover letter for this role
Mumbai · On-site · 1 hour ago
1 open role1 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
Key Responsibilities:
Responsibilities
- Manage and lead a team in an inbound voice process.
- Conduct regular team briefings, coaching, and performance reviews.
Qualifications
- Strong understanding of SLA, shrinkage, and team performance metrics.
- Excellent verbal and written communication skills.
- Strong leadership, problem-solving, and people-management skills.
- Job Type: Full-time
- Compensation: 500,000.00 - 550,000.00 per year
Benefits
- Provident Fund
- Application Question(s):
- What is Your Current C.CTC
- What is Your E.CTC
- What is your Notice Period with current company
- Work Location: In person .
Strengthen your match score
Free PRACTICE assessments add verified skill signals that can boost how roles rank for you — optional, not required to browse or apply.
Sign up — start free PRACTICE →Want match scores and deeper insight? Create a free candidate profile
Job application FAQ
Last updated 5 November 2026
- How do I apply for BPO Team Leader at Jobmate?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Jobmate may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this BPO Team Leader role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is BPO Team Leader remote or on-site in Mumbai, Maharashtra?
- This listing is marked on_site with location Mumbai, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this BPO Team Leader role at Jobmate?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.