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Futuresoft
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Delhi · On-site · ₹4 LPA · 1-4 Yrs · Oct 13
1 open role0 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
Roles and Responsibilities
Responsibilities
- Handle customer queries via phone calls, emails, or chats to resolve issues related to products/services.
- Provide excellent communication skills to ensure high levels of customer satisfaction.
- Work on international voice process projects with a focus on blended operations (voice + non-voice).
- Utilize solid verbal and written communication skills to effectively address customer concerns.
- Meet performance targets set by the organization for quality, productivity, and sales metrics.
- 1-3 years of experience in BPO industry with expertise in customer support/retention processes.
- Bachelor's degree in any discipline (preferably B.Tech/BE Computers).
- Excellent verbal and written communication skills with ability to work under pressure. .
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Job application FAQ
Last updated 5 November 2026
- How do I apply for TOP MNC BPO HIRING EXPERIENCED CANDIDATE-Salary Upto 3.6 Lpa (Delhi) at Futuresoft?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Futuresoft may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this TOP MNC BPO HIRING EXPERIENCED CANDIDATE-Salary Upto 3.6 Lpa (Delhi) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is TOP MNC BPO HIRING EXPERIENCED CANDIDATE-Salary Upto 3.6 Lpa (Delhi) remote or on-site in New Delhi, Delhi?
- This listing is marked on_site with location New Delhi, Delhi. Confirm details on the job description before applying.
- What skills matter for this TOP MNC BPO HIRING EXPERIENCED CANDIDATE-Salary Upto 3.6 Lpa (Delhi) role at Futuresoft?
- This is a senior TOP MNC BPO HIRING EXPERIENCED CANDIDATE-Salary Upto 3.6 Lpa (Delhi) role. Key skills include skills listed in the job description. Feedback AI highlights matched vs missing skills on your profile after signup.