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Hyderabad · Remote · 1 day ago
2 views
1 open role1 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
Customer Support Associate
Responsibilities
- Hyre is recruiting for a Customer Support Associate on behalf of one of our clients.
- We are looking for someone who is customer-focused, responsive, and comfortable communicating clearly through email and chat. You will be responsible for helping customers with questions, resolving issues efficiently, and ensuring they have a positive experience throughout every interaction.
- This is a fully remote role based in India.
- Maintain accurate records of customer conversations and support activity
- Work closely with internal teams to identify recurring customer issues
- Deliver a consistently professional and helpful customer experience
Qualifications
- Employment Type: Full time
- 13 years of experience in customer support, customer service, or a similar role
- Strong written English communication skills
- Ability to communicate clearly, professionally, and empathetically
- Strong problem-solving skills and attention to detail
- Comfortable working independently in a remote environment
- Able to manage multiple customer conversations and priorities
- Familiarity with customer support or ticketing platforms is a plus
- Fully remote role based in India
- Chance to work with an international team
- Work in a fast-paced and growing environment
- Opportunity to develop your customer support and communication skills
- Hyre is managing the recruitment process for this position on behalf of our client. .
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Job application FAQ
Last updated 6 November 2026
- How do I apply for Customer Support Associate Hyderabad (India) at Hyre?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Hyre may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Support Associate Hyderabad (India) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Support Associate Hyderabad (India) remote or on-site in Hyderabad, Telangana?
- This listing is marked remote with location Hyderabad, Telangana. Confirm details on the job description before applying.
- What skills matter for this Customer Support Associate Hyderabad (India) role at Hyre?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.