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Fusion CX
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10000+ Employees · Canada, Saint Kitts and Nevis
6 open roles4 posted in 7d6 in 30d
Work-life balance 1.9Compensation & benefits 1.6Culture & values 1.9
Hiring: Customer support and operations
What employees say
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More reviews on the company profile.
Job description
Overview
Turn every customer interaction into an opportunity to help, connect, and grow.
Responsibilities
- Job Description:
- As a Customer Service Associate Sales & Customer
- Support, you will be responsible for delivering professional, helpful, and high-quality customer service before, during, and after customer requirements are addressed. The role combines customer care with direct sales responsibilities, requiring strong communication, a target-driven approach, accurate documentation, and active participation within the team.
- Provide timely, professional, and accurate responses to all incoming sales enquiries received through phone, email, and other formats.
- Work towards meeting monthly individual direct sales targets.
- Provide professional, helpful, and high-quality service before, during, and after customer requirements are met.
- Work Type: Work From Office (WFO)
- Build experience across customer service and direct sales.
- Develop practical experience in upselling and cross-selling products and services.
- Develop stronger target-oriented and decision-influencing communication skills.
- Build experience working collaboratively towards individual and team goals.
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Job application FAQ
Last updated 6 November 2026
- How do I apply for Customer Service Associate Sales & Customer Support Mumbai, India at Fusion CX?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Fusion CX may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Service Associate Sales & Customer Support Mumbai, India role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Service Associate Sales & Customer Support Mumbai, India remote or on-site in Mumbai, Maharashtra?
- This listing is marked on_site with location Mumbai, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this Customer Service Associate Sales & Customer Support Mumbai, India role at Fusion CX?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.