Recognized
Create a free account
One signup unlocks everything for this job:
- See your personalized profile match score
- See the skills this role is missing for you
- Apply to this job and track your application
- Generate an AI cover letter for this role
Delhi · Remote · Nov 1
1001 to 5000 Employees · Jaipur, India
Hiring: Customer support and operations, Engineering, Marketing, Sales
Interview experience · Merchandising Intern
It was an online interview and we were sent a link to join. It was great meeting the seniors and it was clear and precise information. I answered confidently and precisely.
Average difficulty · Jaipur, Rajasthan · 1 reports
More interview insightsJob description
Overview
We are on the lookout for a confident Customer Service Associate to join our dynamic team at Tide in Delhi.
Qualifications
- Spotting patterns is second nature to you, and you’re always ready to highlight areas that can be improved
- Juggling priorities to ensure that members get the best support experience
- Getting to grips with tough banking challenges like unfamiliar transactions, missing payments, and direct debits
- Enjoy helping mentor new members of the team, and support them with your wisdom and experience and help out with common back office tasks
- Excellent spoken and written English skills
- You can attend to all the customer queries, comments and concern posted to the company social media platform
- You can review all social media posts for accuracy
- Ability to use industry tools like Kustomer, Zendesk, GSuite, and Jira
- You are confident talking with our customers to help them get the most from their current account
- Passion for problem-solving and finding solutions to difficult situations
- You are always on the lookout for recurring issues and help create new workflows to solve them
- Strong organizational skills
- Experience working in customer service for the finance industry
- Excellent computer skills
- You have some experience working in startups
- 25 days holiday
- Additional health and dental insurance
- We invest in your development with a 40k INR professional L&D; budget per year and up to three L&D; paid days off
- Snacks, light food, drinks in the office
- Enhanced family-friendly leave
- Flexible working
Benefits
- ● Learning opportunities
- ● Company offers career progression opportunities
- ● Attractive package
- ● Remote Work opportunity
Strengthen your match score
Free PRACTICE assessments add verified skill signals that can boost how roles rank for you — optional, not required to browse or apply.
Sign up — start free PRACTICE →Want match scores and deeper insight? Create a free candidate profile
Job application FAQ
Last updated 6 November 2026
- How do I apply for Customer Service Associate - Urgent Hire (Delhi) at Recognized?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Recognized may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Service Associate - Urgent Hire (Delhi) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Service Associate - Urgent Hire (Delhi) remote or on-site in New Delhi, Delhi?
- This listing is marked remote with location New Delhi, Delhi. Confirm details on the job description before applying.
- What skills matter for this Customer Service Associate - Urgent Hire (Delhi) role at Recognized?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.