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Fusion CX
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10000+ Employees · Canada, Saint Kitts and Nevis
6 open roles4 posted in 7d6 in 30d
Work-life balance 1.9Compensation & benefits 1.6Culture & values 1.9
Hiring: Customer support and operations
What employees say
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Job description
Overview
About the Role : As an inbound Customer Service Associate, you will handle inbound customer interactions and provide support by resolving queries, offering accurate information, and ensuring a smooth customer experience.
Responsibilities
- Provide accurate information and resolve customer concerns efficiently
- Maintain a qualified and courteous communication style
Qualifications
- Good communication and interpersonal skills
- Ability to handle customer interactions confidently
- Basic computer and typing skills
- Ability to work in a fast-paced environment
- Willingness to work rotational shifts
- Work Details : Location : Kolkata, West Bengal, India Work Mode : Work From Office (WFO) Shift : 24×7 Rotational Shift Engagement Type : Project-based / Fixed-term Week Off : Rotational
- Why Join Fusion CX? : If you are exploring call center inbound support jobs in Kolkata, call center jobs for freshers, or BPO jobs in Kolkata, Fusion CX offers:
- A structured and supportive work environment
- Chance to gain real-time customer service experience
- Exposure to a quick-paced operations environment
- A collaborative and growth-focused workplace
Education
- Language Requirements :
- Proficiency in Bengali, Hindi, and English
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Job application FAQ
Last updated 5 November 2026
- How do I apply for Customer Service Associate Utility Inbound Support Short Term Kolkata, India Bidhannagar at Fusion CX?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Fusion CX may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Service Associate Utility Inbound Support Short Term Kolkata, India Bidhannagar role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Service Associate Utility Inbound Support Short Term Kolkata, India Bidhannagar remote or on-site in Kolkata, West Bengal (+1 other)?
- This listing is marked on_site with location Kolkata, West Bengal (+1 other). Confirm details on the job description before applying.
- What skills matter for this Customer Service Associate Utility Inbound Support Short Term Kolkata, India Bidhannagar role at Fusion CX?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.