Gratitude Inc
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Mumbai · On-site · Nov 1
1 to 50 Employees · Surat, India
Hiring: Customer support and operations, Engineering, Finance and accounts
What employees say
+ Nice Enviroment to work with wonderful global experiences
− Nothing to worry when working here
More reviews on the company profile.
Job description
Overview
International Voice Process – Multiple Companies | MumbaiJob Locations: Mumbai, Navi Mumbai & ThaneJob Type: Full-TimeWork Mode: Work From Office (WFO)Process: International Voice / Customer Service / Customer Support / Technical Support / Banking OperationsShift: Rotational Shifts, including Night ShiftsWorking Days: 5 Days Working | 2 Rotational Weekly OffsJob OverviewWe are
Responsibilities
- Handle inbound and/or outbound calls from international customers.Resolve customer queries, complaints and service requests professionally.
- Provide customer support, technical assistance or banking-related support depending on the assigned process.
- Maintain quality, compliance and customer service standards.Achieve productivity, customer satisfaction and process performance targets.
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Job application FAQ
Last updated 7 November 2026
- How do I apply for International Voice Process – Multiple Companies | Mumbai at Gratitude Inc?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Gratitude Inc may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this International Voice Process – Multiple Companies | Mumbai role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is International Voice Process – Multiple Companies | Mumbai remote or on-site in Mumbai, Maharashtra?
- This listing is marked on_site with location Mumbai, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this International Voice Process – Multiple Companies | Mumbai role at Gratitude Inc?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.