Tata Communications
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Pune · On-site · 3 days ago
Cable, Internet & Telephone Providers · 5001 to 10000 Employees · Mumbai, India
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Hiring: Customer support and operations, Engineering
What employees say
+ Work life balance Hybrid mode
− Salary is very low for every one as compared to market
More reviews on the company profile.
Interview experience · Software Engineer
There's total 3 round of interview process, first one is basic HR discussion then 2nd one is technical round and finally HR discussion on company policy and salary terms, overall moderate experience
Average difficulty · Pune · 404 reports
More interview insightsJob description
Overview
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Responsibilities
- Job Description Responsible for all operations & trouble shooting with respect to installation support, network service configuration. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements. Responsibilities
- Ensure configuration task completion for Enterprise/Wholesale customers with clean deployments within the SLAs.
- Conduct change management, turnup and migrations requests Standard testing and troubleshooting of installs/activation post Provisioning.
- Validate wiring connections & schedule dispatches with field operations. Regularly participates in important projects or activities as a full contributing team member.
- Ensure all installation functions are performed in a timely fashion to meet agreed SLA s/KPI s Perform escalation management, wherever necessary and in case project is in jeopardy. Minimum qualification & experience Relevant experience in network infrastructure project management and on field experience Desired Skill sets Understanding of Provisioning process, Telephone, Internet, Data, Service Activation Knowledge in switch and router configuration
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Job application FAQ
Last updated 6 November 2026
- How do I apply for Customer Service Executive - Service Delivery & Management at Tata Communications?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Tata Communications may attach structured assessments to interview rounds after you apply.
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- Is Customer Service Executive - Service Delivery & Management remote or on-site in Pune, Maharashtra?
- This listing is marked on_site with location Pune, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this Customer Service Executive - Service Delivery & Management role at Tata Communications?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.