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Digitide Solutions
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Pune · On-site · 0-3 Yrs · 2 hours ago
1 open role1 posted in 7d1 in 30d
Hiring: Customer support and operations
Job description
Overview
We are looking for a motivated and customer-oriented Customer Care Executive to join our call center team in India.
Responsibilities
- We are looking for a motivated and customer-oriented Customer Care Executive to join our call center team in India. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service to ensure customer satisfaction. This role is suitable for candidates with 0-3 years of experience.
- Responding to customer inquiries via phone, email, and chat in a timely manner.
- Providing accurate information regarding products and services.
- Resolving customer complaints and issues with empathy and professionalism.
- Documenting customer interactions and maintaining records accurately.
- Collaborating with team members to improve customer service processes.
- Adhering to company policies and procedures to maintain customer satisfaction.
Qualifications
- Strong verbal and written communication skills in English and Hindi.
- Basic computer skills and proficiency in using CRM software and Microsoft Office.
- Ability to handle difficult customer interactions with patience and professionalism.
- Valuable problem-solving skills and attention to detail.
- Time management skills to handle multiple inquiries effectively.
- Willingness to work in shifts, including weekends and holidays. .
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Job application FAQ
Last updated 6 November 2026
- How do I apply for Customer Care Executive(Call Center) (Pune) at Digitide Solutions?
- Open this job on Feedback AI and sign up free (or sign in). You can apply from the job detail page; match scores and skill gaps appear when your profile is complete. Digitide Solutions may attach structured assessments to interview rounds after you apply.
- Does Feedback AI show a match score for this Customer Care Executive(Call Center) (Pune) role?
- Yes after you add a resume or skills. Match score ranks this role against your profile — skills met, gaps, level, and location — so you prioritise applications where fit is strongest.
- Is Customer Care Executive(Call Center) (Pune) remote or on-site in Pune, Maharashtra?
- This listing is marked on_site with location Pune, Maharashtra. Confirm details on the job description before applying.
- What skills matter for this Customer Care Executive(Call Center) (Pune) role at Digitide Solutions?
- Key skills for this role include skills listed in the job description. Upload a resume to see which requirements you already meet and which are gaps.